advanced toolbar keeps disappearing

[shag dawg]

Hi all. When I open outlook 2000, my advanced toolbar is not there. I
right click in the toolbar, and then click on advanced, and presto, the
advanced toolbar appears. However, if I close outlook, and reopen it, the
toolbar is gone again. What do I have to edit or delete to keep the
advanced toolbar there.
Thanks.

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should be fine. You will need
to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, shag dawg asked:

| Hi all. When I open outlook 2000, my advanced toolbar is not there.
| I right click in the toolbar, and then click on advanced, and presto,
| the advanced toolbar appears. However, if I close outlook, and
| reopen it, the toolbar is gone again. What do I have to edit or
| delete to keep the advanced toolbar there.
| Thanks.
|
|
| ---
| Outgoing mail is certified Virus Free.
| Checked by AVG anti-virus system (http://www.grisoft.com).
| Version: 6.0.725 / Virus Database: 480 - Release Date: 7/19/04