Anti virus conflict with MS Word

[R E Marshall]

We have Word 2002 with Norton antivirus and firewall active.

Opening MS Word is very slow 75 to 90 seconds. Closing takes about
the same time.

Once the Word screen comes up an hour glass appears on the screen
for about 60 seconds. Also during the slow start up the message
"Requesting virus scan" appears at the bottom of the screen. This
seems to be the real hold up.

Once MS Word is up, loading a file is reasonably quick but the
"Requesting virus scan" appears. It seems that a virus scan of the entire
MS Word execute is being run on every start up.

Turning off Norton makes no difference. Uninstalling and reinstalling
Word has not helped.

Any advice will be appreciated.

Bob

 

[Anne Troy]

http://www.officearticles.com/word/microsoft_word_takes_a_long_time_to_open.htm

I think you're not really turning Norton off as far as MS is concerned.
************
Hope it helps!
Anne Troy
www.OfficeArticles.com

 

[garfield-n-odie]

Don't turn off Norton altogether. Just disable the Office Plugin
that comes with Norton AntiVirus. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.