Attachments convert to text format

[Tork2001]

When I send a message with an attachment in Outlook XP some receivers claim
that all they receive is a text mail.
My default mail format is plain text. If I change it to HTML I fear some
recivers would not see the content at all.

How can I solve it ?

Note: I change the format of a particular mail if it contains an
attachment, but sometimes I miss to do that.

 

[Rob Schneider]

When I send a message with an attachment in Outlook XP some receivers claim
that all they receive is a text mail.
My default mail format is plain text. If I change it to HTML I fear some
recivers would not see the content at all.

How can I solve it ?

Note: I change the format of a particular mail if it contains an
attachment, but sometimes I miss to do that.

The format of the "mail" is completely different than the format of the
attachment. The attachment is embedded inside the email and can be text
or binary. Your use of HTML or text format for the mail itself is not
relevant.

It's best, in my opinion, to send email in text format. Relying on
sending him HTML format requires the reader to turn on HTML viewing on
their email client, which then exposes them to security issues with HTML
mail ... not necessarily from you but from spam and other sources of
"bad" HTML mail.

What do you mean when you "change the format of the particular mail if
it contains an attachment"? What do you change from and to? This might
be the root cause of the problem. What is the format of the attachments
you send?

Or, the receiver's corporate email servers are stripping out binary
files and turning them into text format (to protect their security>

 

[Tork2001]

You are absolutely right; the ones who complain use corporate mail servers.

Thanks for the explanation.

 

[Rob Schneider]

What is the attachment that you send? What format? Perhaps a different
format will pass the corporate security? If it's a document I would
recommend Adobe PDF format. The corporate may still strip it, but at
least it's an accepted doc format that is essentially risk-free and
retains good control on doc content and presentation quality (which you
should want).