BCM Disaster

[Alan Lovett]

Following the manual to set up sharing of calendars etc, on Outlook (2003);
it told me to set up an Exchange server. Followed the instructions, opened
Outlook and it announced that it had deleted my Business Contact database -
no warnings, no choices - all my customers gone! Thanks Bill.

Does anyone know if the database is recoverable?

A.

 

[Sue Mosher [MVP-Outlook]]

The database should still be exactly as you created it; it just doesn't
appear in a profile with Exchange. Microsoft officially does not support
using BCM with an Outlook profile that includes an Exchange account, unless
that account is on a Small Business Server 2003 machine and you have
installed the corresponding patch for BCM from
http://support.microsoft.com/?id=831747. If you add a BCM database to a
profile that includes Exchange from any other environment, the next time you
start Outlook, BCM will remove the database from the profile. However, as
described at http://www.outlook-tips.net/howto/bcm.htm, it is possible to
install the patch and then hack the registry to make BCM work with a profile
that contains Exchange even if it isn't SBS 2003.

 

[Alan Lovett]

Thanks Sue,

The important thing is that I was able to find out where the data had been
stored, reinstall BCM and retrieve the data. Thanks for your info on
Exchange vs BCM.

Alan.