E
Ed Miller
I have several customers who are running Exchange 2000 SP3 and Outlook 2003
SP2. Whenever a user is setup to use "cached mode" in Outlook, it does not
show the current data. It appears to be showing an old copy of their mailbox
that has not been updated for several weeks. It will not update, unless I
switch the "cached mode" off. Then all current data is displayed. If I turn
cached mode back on, it shows the non-updated data again. I have tried to
delete and recreate the .ost file and that has not worked. This is not a
problem with all of my systems, and the desktops, are always hard wired so it
is no big deal. The problem is with the laptops that users take out into the
filed, and now no longer have the current data they need. Any help at all
with this will be greatly appreciated. Thanks in advance.
SP2. Whenever a user is setup to use "cached mode" in Outlook, it does not
show the current data. It appears to be showing an old copy of their mailbox
that has not been updated for several weeks. It will not update, unless I
switch the "cached mode" off. Then all current data is displayed. If I turn
cached mode back on, it shows the non-updated data again. I have tried to
delete and recreate the .ost file and that has not worked. This is not a
problem with all of my systems, and the desktops, are always hard wired so it
is no big deal. The problem is with the laptops that users take out into the
filed, and now no longer have the current data they need. Any help at all
with this will be greatly appreciated. Thanks in advance.