Can I track desktop support request with Project 2003?

[Help TrackIt w/MS Project 2003]

I need an application that will keep track of desktop support requests.
From; problems; errors messages; hardware; software; user location; phone#;
etc.

Action taken; by who; time stamp; date stamp; etc.

I also need it to work with Office Pro 2003.

Thanks;
(e-mail address removed)

Rose

 

[Rod Gill]

No!! Operations and projects are two different cultures and MS Project is
not a help desk system Strongly recommend you look for help desk software.

--

Rod Gill
Project MVP
Visit www.msproject-systems.com for Project Companion Tools and more


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