cannot download Office xp on new computer

J

JoAnn Paules [MVP]

Specifically what is the error. Paraphrasing doesn't help.

--

JoAnn Paules
MVP Microsoft [Publisher]



C said:
I bought office xp professional cd separate from my computer. I have not
upgraded ever. I have entered the proper product key.
Any help would be greatly appreciated!
Thank you for your time

JoAnn Paules said:
The answer depends on whether that copy of Office came with another
computer
and whether it's an upgrade.

BTW - Office XP is no longer for sale unless you go thru something like
eBay, which I don't recommend.

--

JoAnn Paules
MVP Microsoft [Publisher]



C said:
I have downloaded my Office xp approximately 3 times on my old HP, but I
now
have a new computer and want to download my Office xp professional 2002
cd.
It does not let me download. It says it cannot find product to
download
to,
or something to that effect.
Am I only able to download so many times and then I have to purchase a
new
Office XP, which I need anyway?
Thanks for any help.
C
 
J

JoAnn Paules [MVP]

Specifically what is the error. Paraphrasing doesn't help.

--

JoAnn Paules
MVP Microsoft [Publisher]



C said:
I bought office xp professional cd separate from my computer. I have not
upgraded ever. I have entered the proper product key.
Any help would be greatly appreciated!
Thank you for your time

JoAnn Paules said:
The answer depends on whether that copy of Office came with another
computer
and whether it's an upgrade.

BTW - Office XP is no longer for sale unless you go thru something like
eBay, which I don't recommend.

--

JoAnn Paules
MVP Microsoft [Publisher]



C said:
I have downloaded my Office xp approximately 3 times on my old HP, but I
now
have a new computer and want to download my Office xp professional 2002
cd.
It does not let me download. It says it cannot find product to
download
to,
or something to that effect.
Am I only able to download so many times and then I have to purchase a
new
Office XP, which I need anyway?
Thanks for any help.
C
 
D

DL

Does it maybe say 'cannot find a qualifying product' if so it means your
version of OfficeXP is an upgrade version, and it cannot find a qualifying
product to upgrade from.
 
D

DL

Does it maybe say 'cannot find a qualifying product' if so it means your
version of OfficeXP is an upgrade version, and it cannot find a qualifying
product to upgrade from.
 
D

DL

Does it maybe say 'cannot find a qualifying product' if so it means your
version of OfficeXP is an upgrade version, and it cannot find a qualifying
product to upgrade from.
 
D

DL

Does it maybe say 'cannot find a qualifying product' if so it means your
version of OfficeXP is an upgrade version, and it cannot find a qualifying
product to upgrade from.
 
D

DL

Does it maybe say 'cannot find a qualifying product' if so it means your
version of OfficeXP is an upgrade version, and it cannot find a qualifying
product to upgrade from.
 
D

DL

Does it maybe say 'cannot find a qualifying product' if so it means your
version of OfficeXP is an upgrade version, and it cannot find a qualifying
product to upgrade from.
 
D

DL

Does it maybe say 'cannot find a qualifying product' if so it means your
version of OfficeXP is an upgrade version, and it cannot find a qualifying
product to upgrade from.
 
C

C

Yes that is the message that comes up when I try to download Office xp.
So what do I need to do to install office? or??
Thanks,
C
 
C

C

Yes that is the message that comes up when I try to download Office xp.
So what do I need to do to install office? or??
Thanks,
C
 
C

C

Yes that is the message that comes up when I try to download Office xp.
So what do I need to do to install office? or??
Thanks,
C
 
C

C

Yes that is the message that comes up when I try to download Office xp.
So what do I need to do to install office? or??
Thanks,
C
 
C

C

Yes that is the message that comes up when I try to download Office xp.
So what do I need to do to install office? or??
Thanks,
C
 
C

C

Yes that is the message that comes up when I try to download Office xp.
So what do I need to do to install office? or??
Thanks,
C
 
C

C

Yes that is the message that comes up when I try to download Office xp.
So what do I need to do to install office? or??
Thanks,
C
 
J

JoAnn Paules [MVP]

It means you have an upgrade version and is looking for the previous
edition.
 
J

JoAnn Paules [MVP]

It means you have an upgrade version and is looking for the previous
edition.
 
J

JoAnn Paules [MVP]

It means you have an upgrade version and is looking for the previous
edition.
 
J

JoAnn Paules [MVP]

It means you have an upgrade version and is looking for the previous
edition.
 

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