You should probably ask this in an Exchange forum as OWA is a function of
Exchange and has nothing to do with Outlook. You will get advice from the
Exchange experts there, very few of whom hang out here.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Spin asked:
| Thanks. Where on the server do I tell it to let the browser download
| attachments. Because no other users experience this problem on their
| company-issued laptops. The user in question is using a non-company
| issued laptop. Let me re-state the problem again.
|
| The user is complaining of cannot open attachments via OWA using a
| non-company laptop. That's through our company Exchange server
| (Exchange 2003). Now, on the very *same* laptop she is using, she is
| able to get attachments via OWA from another company's account. Very
| strange. What is the normal cause of this issue?
|
| || It's not her computer that determines any of the behavior when using
|| OWA, but rather your company's server. With OWA, the only thing
|| that her computer does is act as a browswer. OWA's configuration on
|| your company's server displays everything that she sees and
|| determines the behavior.