Can't access Outook Web Access from out of the office

[BadBoy House]

Most of our employees use Outlook Web Access from home to access their
office outlook accounts.

One user in particular all of a sudden cannot access outlook web
access from home. Everyone else can access it no problem.

Nothing has changed on his home pc setup, additionally he took one of
the spare office laptops home and this could not connect to OWA
either. Both are running XP.

After entering the correct address (tripple checked!) he just gets a
message saying the page could not be loaded.

I'm sure it must be a setting in Internet Explorer.

Has anyone encountered this before?

 

[F. H. Muffman]

Most of our employees use Outlook Web Access from home to access their
office outlook accounts.

One user in particular all of a sudden cannot access outlook web
access from home. Everyone else can access it no problem.

Nothing has changed on his home pc setup, additionally he took one of
the spare office laptops home and this could not connect to OWA
either. Both are running XP.

After entering the correct address (tripple checked!) he just gets a
message saying the page could not be loaded.

I'm sure it must be a setting in Internet Explorer.

Has anyone encountered this before?

Unfortunately, OWA is part of Exchange, not part of Outlook, so you're more
likely to get an answer in microsoft.public.exchange.clients.

That said, if you log into the laptop with your domain account, does it open
ok? That's the first thing I'd check. Dumping the temp files would also be
something I'd do before posting over there.

 

[BadBoy House]

Unfortunately, OWA is part of Exchange, not part of Outlook, so you're more
likely to get an answer in microsoft.public.exchange.clients.

That said, if you log into the laptop with your domain account, does it open
ok? That's the first thing I'd check. Dumping the temp files would also be
something I'd do before posting over there.

sorted it. it turned out to be IE's security settings. reset it to
defaults.