Can't backup Outlook PST - what about ActiveSync (PDA)? [Outlook 2002]

[©®]

I am using an iPaq PDA with ActiveSync but also have a program that
backs up all my Outlook info.
I get this message:
----
Message from "Outlook 98 and 2002" item :
Problem : Cannot open a file "E:\My Documents\Outlook\outlook.pst".
Reason : The process cannot access the file because another process has
locked a portion of the file. [80070021]
----

Is there an easy way to close ActiveSync and Outlook, allow the backup
to run, then reopen these two apps again? I am suspecting ActiveSync is
the culprit.
Ideas anyone?

 

[Lanwench [MVP - Exchange]]

You're right, it's probably ActiveSync. Stop it and close Outlook before
running your backup. Make sure that outlook.exe is not running in the
background....what OS are you using?

 

[©®]

You're right, it's probably ActiveSync. Stop it and close Outlook
before running your backup. Make sure that outlook.exe is not running
in the background....what OS are you using?

I do stop it but there are still the background programs running - do I
stop them: wcescomm.exe and WCESMgr.exe?
Thanks

 

[Brian Tillman]

I do stop it but there are still the background programs running - do
I stop them: wcescomm.exe and WCESMgr.exe?
Thanks

When I undock my PDA, Outlook closes easily.