Can't get mail merge to work

  • Thread starter William Edelstein
  • Start date
W

William Edelstein

I have been trying to send email to a small list. I have put all members of
the list into a new contact folder. I prepared a WORD document and followed
all the directions starting with the "mail merge" command in the contact
folder. I specify all contact fields and then specify the WORD document. I
enter document type "form letters" and Merge to Email. I enter a title and
click "ok".

The WORD document then appears with a yellow dialog box on the left. I click
"merge now".

I then get a "merge" window and say Merge to "Electonic mail". I then click
"Merge". The computer appears to be doing something for a few seconds and
then stops. No email seems to be sent.

I feel that there is something simple I am missing here. I have Office 2000
Professional, Windows XP, and Outlook is my default email tool.

Any ideas?

Thanks.

Sincerely,
Bill Edelstein
Schenectady, NY
(e-mail address removed) (remove the "nospam" to get real address)
 

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