Can't Open Files or Load Access on New PC

G

garfield-n-odie

Hi, barbaraeh.

The "file not available" problem is most likely due to the Norton Office
Plugin.

The only reference I can find to the Access error message you cited is
http://support.microsoft.com/?kbid=164097 "ACC97: Reinstalling 'Run From
CD' Removes Microsoft Access Components". Microsoft recommends that
when installing multiple Office versions on a computer, older versions
should be installed before newer versions. You might want to post a
separate question in the Access newsgroup at
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access.setupconfig
where someone more familiar than I am with Access might be able to offer
a better suggestion.
 
G

garfield-n-odie

Hi, barbaraeh.

The "file not available" problem is most likely due to the Norton Office
Plugin.

The only reference I can find to the Access error message you cited is
http://support.microsoft.com/?kbid=164097 "ACC97: Reinstalling 'Run From
CD' Removes Microsoft Access Components". Microsoft recommends that
when installing multiple Office versions on a computer, older versions
should be installed before newer versions. You might want to post a
separate question in the Access newsgroup at
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access.setupconfig
where someone more familiar than I am with Access might be able to offer
a better suggestion.
 
G

garfield-n-odie

Hi, barbaraeh.

The "file not available" problem is most likely due to the Norton Office
Plugin.

The only reference I can find to the Access error message you cited is
http://support.microsoft.com/?kbid=164097 "ACC97: Reinstalling 'Run From
CD' Removes Microsoft Access Components". Microsoft recommends that
when installing multiple Office versions on a computer, older versions
should be installed before newer versions. You might want to post a
separate question in the Access newsgroup at
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access.setupconfig
where someone more familiar than I am with Access might be able to offer
a better suggestion.
 
G

garfield-n-odie

Hi, barbaraeh.

The "file not available" problem is most likely due to the Norton Office
Plugin.

The only reference I can find to the Access error message you cited is
http://support.microsoft.com/?kbid=164097 "ACC97: Reinstalling 'Run From
CD' Removes Microsoft Access Components". Microsoft recommends that
when installing multiple Office versions on a computer, older versions
should be installed before newer versions. You might want to post a
separate question in the Access newsgroup at
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access.setupconfig
where someone more familiar than I am with Access might be able to offer
a better suggestion.
 
G

garfield-n-odie

Hi, barbaraeh.

The "file not available" problem is most likely due to the Norton Office
Plugin.

The only reference I can find to the Access error message you cited is
http://support.microsoft.com/?kbid=164097 "ACC97: Reinstalling 'Run From
CD' Removes Microsoft Access Components". Microsoft recommends that
when installing multiple Office versions on a computer, older versions
should be installed before newer versions. You might want to post a
separate question in the Access newsgroup at
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access.setupconfig
where someone more familiar than I am with Access might be able to offer
a better suggestion.
 
G

garfield-n-odie

Hi, barbaraeh.

The "file not available" problem is most likely due to the Norton Office
Plugin.

The only reference I can find to the Access error message you cited is
http://support.microsoft.com/?kbid=164097 "ACC97: Reinstalling 'Run From
CD' Removes Microsoft Access Components". Microsoft recommends that
when installing multiple Office versions on a computer, older versions
should be installed before newer versions. You might want to post a
separate question in the Access newsgroup at
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access.setupconfig
where someone more familiar than I am with Access might be able to offer
a better suggestion.
 
G

garfield-n-odie

Hi, barbaraeh.

The "file not available" problem is most likely due to the Norton Office
Plugin.

The only reference I can find to the Access error message you cited is
http://support.microsoft.com/?kbid=164097 "ACC97: Reinstalling 'Run From
CD' Removes Microsoft Access Components". Microsoft recommends that
when installing multiple Office versions on a computer, older versions
should be installed before newer versions. You might want to post a
separate question in the Access newsgroup at
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access.setupconfig
where someone more familiar than I am with Access might be able to offer
a better suggestion.
 
G

garfield-n-odie

Hi, barbaraeh.

The "file not available" problem is most likely due to the Norton Office
Plugin.

The only reference I can find to the Access error message you cited is
http://support.microsoft.com/?kbid=164097 "ACC97: Reinstalling 'Run From
CD' Removes Microsoft Access Components". Microsoft recommends that
when installing multiple Office versions on a computer, older versions
should be installed before newer versions. You might want to post a
separate question in the Access newsgroup at
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.access.setupconfig
where someone more familiar than I am with Access might be able to offer
a better suggestion.
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
B

barbaraeh

Hi, I tried the Norton suggestion running LiveUpdate and then disabling the
Office plugin but I still can't open the Office folders/files...??

I also post the Access question in the Access newsgroup.

Thanks for such a prompt response!
 
G

garfield-n-odie

Do you still get the "file not available" error message? Are you using
Symantec Corporate Edition?
 
G

garfield-n-odie

Do you still get the "file not available" error message? Are you using
Symantec Corporate Edition?
 
G

garfield-n-odie

Do you still get the "file not available" error message? Are you using
Symantec Corporate Edition?
 

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