Can't open new mails in my Mailbox

[BABU]

Hi,

I'm unable to open my new mails which had arrived
after 5th July, 9:30pm. However, I'm able to open and
view all the mails which had arrived to my mailbox earlier
than this. So, as an alternate, I download these mails to
my PST file and 'am able to open successfully. But, why
am I not able to open my mails at my Mailbox-Inbox.
On attempting, displays - "Can't open the item. The
Operation failed".
Helping me to resolve at earliest would be appreciable.

Thanks,
Babu

 

[Milly Staples [MVP - Outlook]]

What version of Outlook/Exchange are you using? Have you tried starting
Outlook one time with the /resetfolder command? See this page for a
complete listing of available commands (Some may not work with your version
of Outlook, hence the request to always include the version):
http://support.microsoft.com/default.aspx?scid=kb;en-us;197180

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


Having searched the archives,
BABU <[email protected]> typed:
| Hi,
|
| I'm unable to open my new mails which had arrived
| after 5th July, 9:30pm. However, I'm able to open and
| view all the mails which had arrived to my mailbox earlier
| than this. So, as an alternate, I download these mails to
| my PST file and 'am able to open successfully. But, why
| am I not able to open my mails at my Mailbox-Inbox.
| On attempting, displays - "Can't open the item. The
| Operation failed".
| Helping me to resolve at earliest would be appreciable.
|
| Thanks,
| Babu

 

[BABU]

Outlook 2000 SR-1 (9.0.0.3821)

 

[BABU]

I did /reset folder, but not fruitful...
can u extend ur help on the same, Milly...