Can't send ooutgoing

[Joe]

1. The users outlook express works but after the
installation of Office 2003 she can not send outgoing? I
thought she may have typed in the settings wrong in
outlook 2003 so I am having here double check that.

What is the proper way to uninstall Office. I had her
unistall it through the add or "remove programs" app in
the controll panel and when she re-intalls it the old
settings are already there for her mail accounts.

If I go into the documents settings area for the user and delete the outlook
folder after uninstall, will that do it?

 

[Peter Foldes]

What error message are you getting? If you disable your Anti Virus outgoing email scan does the email go out?

 

[Joe]

I'll check with her in the next couple of days and see if that was it.

Thanks-Bill