can't update and what are transform paths?

M

MAL

Hello.
I was on Microsoft Office Update website and clicked "scan
for updates" and got the error below. I also get an error
when in Outlook and clicking "help--detect and repair." I
click start, I get "preparing to install" then I get this
error: Error applying transforms. Verify that the
specified transform paths are valid."
Any ideas?
Thanks.
Michelle - (e-mail address removed)

This the error I get from office update:
Error! Unable to check for updates on this computer Help

The Office Update site is unable to check for updates on
this computer. This may be happening because of one of the
following reasons:

You do not have administrative privileges for this
computer.
There is a network problem and the detection catalog used
by the Office Update site failed to download. Go back to
the Downloads home page and try running detection again.
Windows Installer patch files (.MSP files) from previously
applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing you
will not be able to apply Office updates. You may also be
unable to uninstall Office products as a result of the
same problem. Please contact Microsoft Product Support
Services for assistance.
You installed Office updates in the past and then upgraded
from Windows Installer version 1.0 to Windows Installer
version 1.1. For more information see the KB article
Windows Installer May Prompt for Install Source if
Unavailable.
 
M

Milly Staples [MVP - Outlook]

Is this a standalone home computer or one inherited from an Office?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, MAL asked:

| Hello.
| I was on Microsoft Office Update website and clicked "scan
| for updates" and got the error below. I also get an error
| when in Outlook and clicking "help--detect and repair." I
| click start, I get "preparing to install" then I get this
| error: Error applying transforms. Verify that the
| specified transform paths are valid."
| Any ideas?
| Thanks.
| Michelle - (e-mail address removed)
|
| This the error I get from office update:
| Error! Unable to check for updates on this computer Help
|
| The Office Update site is unable to check for updates on
| this computer. This may be happening because of one of the
| following reasons:
|
| You do not have administrative privileges for this
| computer.
| There is a network problem and the detection catalog used
| by the Office Update site failed to download. Go back to
| the Downloads home page and try running detection again.
| Windows Installer patch files (.MSP files) from previously
| applied Office updates are missing from the
| \Windows\Installer hidden directory on your computer. MSP
| files are stored on your computer after update
| installation completes because they need to be referenced
| for future update operations. If the files are missing you
| will not be able to apply Office updates. You may also be
| unable to uninstall Office products as a result of the
| same problem. Please contact Microsoft Product Support
| Services for assistance.
| You installed Office updates in the past and then upgraded
| from Windows Installer version 1.0 to Windows Installer
| version 1.1. For more information see the KB article
| Windows Installer May Prompt for Install Source if
| Unavailable.
 
M

MAL

Hi Milly.
This is my home computer that I use for home use and work,
since I work both at the office and at home.
Michelle
 
M

MAL

Hi Frank.
Thanks. I think I tried this, but it's worth another
try. Milly is also trying to help (see other reply to my
post). Keep an eye there for other solutions.
Michelle
 

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