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956king
Is it more useful to rely on Categorizing business contacts instead of
creating specific User-Defined Fields? I am relying on BMC for Dummies to
get started, but as far as I can tell, it appears I can parse by either
feature. Does anyone have experience with this and advice for one over the
other? I am looking at adding about 20 extra fields for product lines, and
am unsure whether to go the User-Defined Field route versus just categorizing
my business contacts according to which products they license.
creating specific User-Defined Fields? I am relying on BMC for Dummies to
get started, but as far as I can tell, it appears I can parse by either
feature. Does anyone have experience with this and advice for one over the
other? I am looking at adding about 20 extra fields for product lines, and
am unsure whether to go the User-Defined Field route versus just categorizing
my business contacts according to which products they license.