Changed hard drives, how to fix problems

[Inkblots]

I had to change hard drives and used Western Digital program to copy to new
boot drive. Now Plus Digital Edition won't work and won't accept the product
key. Office 2000 Pro suite tries to reinstall or repair each time a program
is started but hunts for record of updates and won't accept what was copied.

How do I fix this? I understand this is a common problem when there are
disk changes.

 

[garfield-n-odie]

Uninstall Office 2000 and Microsoft Plus, and reinstall them from the
original CDs.

 

[Inkblots]

I can't uninstall, change, repair, nothing. Not Plus Dig Edition, not office
or it's components, nothing. (I should have mentioned, I have Win XP pro,
Office Pro 2000, Plus XP Dig edition, and the other Plus XP whatever it is.)

The way I figure it, the problem must have to do with updates and how they
are recorded. When I start any of the programs in Office, they ask for the
file "Mainsp3.msp," but I don't have any such file on the hard drive, nor on
the old one. I think that *.msp indicates it is an update history file?

When it comes to Plus, I can't uninstall, repair, re-register, nothing.

Thanks.

 

[BigServe]

I have this identical issue. I am running under Win 2000 not XP. I tried
uninstalling Office 200 Pro and got the message to insert my install disk for
office yet nothing happens. How can I bypass this and force the uninstall?
I used Norton Systemworks to uninstall the Office Applications but Windows
still recognizes that it is present. Im out of ideas.

 

[BigServe]

I found this utility link in another discussion group and it worked. Im now
reinstalling Office 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp#appliesto

 

[Inkblots]

The 'Windows Installer Cleanup Utility' solved almost all the problems.
Still, though, when I start Word (2000 SP-3) a window pops up saying that it
is "Preparing to install," and it goes into Windows Installer if I do
nothing. If I click cancel, a window says "Error occurred ... feature is no
longer functioning properly. Please run setup and select 'repair.'"

I have done this a couple of times, and ran the Installer Cleanup Utility
again," but it keeps happening.

If I just ignore it and cancel out then Word actually runs just fine. But
it's a pain to have to mess with it each time I start the program.

 

[Steve]

Hopefully you are still watching for replys. I had a similar problem after a
WD disk copy and found the solution. There are hidden files in the
windows\installer folder that do not copy. 1. Change the view setting to
allow viewing hidden protected operating system files. 2. Copy the files to
the windows\installer folder on the new drive. 3. Run repair from Word. The
installer error messages are gone. The online Office update checker also
works again.