Comparisons between using Outlook and using ACT for client management

[Frederick W. Sturke]

I am brand new to the forum so I ask your indulgence. Are there threads that deal with using Outlook versus ACT for client management?

I was a long time ACT user, got "forced" into using Outlook a few years ago, and want to learn if there are things I have yet discovered with Outlook that I really liked and used in ACT.

If there is a body of knowledge already written on this, terrific! I would love to learn what all of you know and not have to reinvent the proverbial wheel.

Thanks in advance!