Comparisons between using Outlook and using ACT for client management


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I am brand new to the forum so I ask your indulgence. Are there threads that deal with using Outlook versus ACT for client management?

I was a long time ACT user, got "forced" into using Outlook a few years ago, and want to learn if there are things I have yet discovered with Outlook that I really liked and used in ACT.

If there is a body of knowledge already written on this, terrific! I would love to learn what all of you know and not have to reinvent the proverbial wheel.

Thanks in advance!
 

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