Compatibility wiith Kkonica C-350

[jay]

Using Windows XP with Publisher 2003. We publish a monthly newsletter on 11
by 17 format. We recently leased a new Konica C-350 and can not learn the
interface for printing the newsletter directly to the Konica.

We've tried almost everything and decided to tape the 8 1/2 by 11 pages
together to copy them in the right format. A decidedly low tech approach to
a simple matter.

If anyone kknows how to do this "big" problem, please let me know. I'll
want to try your suggestions.

 

[JoAnn Paules [MSFT MVP]]

Is both your newsletter and your printer setting set for that size paper?
Have you looked for updated drivers?

 

[Mary Sauer]

Usually leased printers come with IT help, call the dealer and ask for help.
There are new downloads on the Konica web site. Also manuals.
http://kmbs.konicaminolta.us/eprise/main/KMBS/Support_Center/Home

 

[jay]

The unit is new as of July. I would assume it has the newest drivers. In
case not, I downloaded new ones.

Is both your newsletter and your printer setting set for that size paper?
Have you looked for updated drivers?

--

JoAnn Paules
MVP Microsoft [Publisher]

Using Windows XP with Publisher 2003. We publish a monthly newsletter on
11
by 17 format. We recently leased a new Konica C-350 and can not learn the
interface for printing the newsletter directly to the Konica.

We've tried almost everything and decided to tape the 8 1/2 by 11 pages
together to copy them in the right format. A decidedly low tech approach
to
a simple matter.

If anyone kknows how to do this "big" problem, please let me know. I'll
want to try your suggestions.

 

[jay]

Normally I'd agree with you. Unfortunately I seem to have found a rather
unscrupulous vendor with no suport. Talked a good game before the sell. No
followthrough after. Digital Solutions of Dallas.

 

[Rachel]

I'm having the same issue trying to print an 11X17 newsletter to a Konica. I
tried everything (our Konica "support" isn't much help, either) and finally
solved the problem by printing first to PDF, then from Acrobat to the
printer. In that case I didn't have to change a thing in Adobe, and only had
to change the paper size on the Konica dialogue box.

Rachel