Computer shuts down when using Publisher 2002

[MJ]

I have an HP Pavilion ZE 5200 laptop with Publisher 2002
on it. Every time I go into Publisher to work on a
document, the computer completely shuts down with no
warning or error message. This problem only occurs on
this program. Can anyone offer insight?

 

[John Inzer]

I have an HP Pavilion ZE 5200 laptop with Publisher 2002
on it. Every time I go into Publisher to work on a
document, the computer completely shuts down with no
warning or error message. This problem only occurs on
this program. Can anyone offer insight?

=================================
Maybe you need to update your video driver...
have a look at the following KB article:

(322075) PUB2002: Publisher or Computer
Stops Responding After You Try to Start Publisher
http://support.microsoft.com/?kbid=322075

 

[John Inzer]

Here are a few more KB articles that may be useful...

(323786) PUB2002: How to Troubleshoot
Video Problems in Microsoft Publisher 2002
http://support.microsoft.com/?kbid=323786

(322119) PUB2002: Publisher Stops
Responding (Hangs) When You Try to Start
or Use It
http://support.microsoft.com/?kbid=322119

(322102) PUB2002: "Publisher Has
Encountered a Problem and Needs to
Close" Error Message When You Try to
Start Publisher
http://support.microsoft.com/?kbid=322102