Configuration running in a loop and will not stop

[chiwuwu]

My new office 2007 ultimate is installed ok, but when i try to open any
program the install goes into the configuration setup and will not launch
(although it will if I press cancel after a time).

I've tried uninstalling and reinstalling but it doesn't fix the problem.

Any ideas?

 

[laurens34]

Hi,

I am experiencing the same issue, it's a huge bug in office 2007 of Vista I
guess.
Do you use vista? Do you also get the error "stdole32.tlb" when opening excel?
I am already looking for about a week for a solution, and already tried
everything (deleting everything except register en reinstall, use setup clean
up util, installing 2003, installing 2007 in safe mode, logging in as
'administrator', install separatly, etc...) without succes, please (someone)
let me know if there is a solution for this issue.

Anyway, please report this BUG to microsoft, maybe then can write an article
on it or release a patch.

Thanks

 

[Thijs]

Exactly the same problems happen to me while using office! It is very
annoying to encounter this messages every time. Also when i press cancel I
wil get compile errors! Let me know if anyone has a solution please.

Thanks in advance,

Thijs

 

[laurens34]

It is defintly something with the accounts in vista home premium. For some
reason it can't get access to specified folder of registery keys while
installing/opening. Also before (re)installing office 2007 you have to be
logged in as full administrator but I don't know how to manage that in vista
home premium...?
Isn't there still no 'official' solution to this issue...?!

 

[Thijs]

I have ran the clean up tool form the microsoft site, unless they said not
to use it for cleaning microsfot office 2007. Now the reconfiguration takes
only about 30 seconds. It's nevertheless annoying but always better than
five minutes waiting.

Thijs

 

[Chad Garber (no longer disgusted)]

Mine does the same thing except it eventually runs. Takes all kinds of time
and wizards.

 

[Gerry Hickman]

Hi,

Please post your Application Event log entries from the exact date/time
Office was last run and went into the "loop".

What exact "edition" is this (Retail, OEM, Volume) and where did you get
it? How did you install it? Are we talking Vista or XP?

 

[Thijs]

Maybe a usefull thing maybe not:
When I installed the required space was about 2 GiB. When I look up in de
control panel I seee it is using only 615 MB. So perhaps the program has not
installed everything correctly. Can anyone check this on his her computer
where things will work fine?

Thijs

 

[Gerry Hickman]

Hi Thijs,

In the attachment I have included the event log

OK, I got it, thank you.

My operatingsystem is a preinstalled version of Vista, so I think OEM.
OK.

I have bought my copy at surfspot.nl, a special seller for student and
employees at university

OK.

Basically you ARE having the same problem as Lloyd.

Are you saying 'HKEY_CLASSES_ROOT\.pip\' does exist, or does not exist,
I think Lloyd said it does NOT exist on his system, is that right?

Actually, I've looked at this more closely and I see in both your case
and Lloyd's case, the key identified in the error message has a
terminating back-slash, that looks odd to me, but could be simply
notation of looking for the key as opposed to the value.

 

[U Guess]

Hi Thijs,


OK, I got it, thank you.


OK.

Basically you ARE having the same problem as Lloyd.

Are you saying 'HKEY_CLASSES_ROOT\.pip\' does exist, or does not exist,
I think Lloyd said it does NOT exist on his system, is that right?

Actually, I've looked at this more closely and I see in both your case
and Lloyd's case, the key identified in the error message has a
terminating back-slash, that looks odd to me, but could be simply
notation of looking for the key as opposed to the value.

Hi Garry,

I think this issue is the same as the other thread you replied to "Why
does the confiuration wizard run every time I start Word 2007"

http://groups.google.co.uk/group/mi...browse_thread/thread/ba54b2457f1a2e32/?hl=en#

Just to confirm, I am using the Enterprise edition and have the same
problem with all apps except outlook. I just tried to find
'HKEY_CLASSES_ROOT\.pip\' on my machine. It does exist, however when i
select it in regedit, I get:

"Error Opening Key
..pip can not be opened.
An error is preventing this key from being opened.
Details: Access is denied."

Chris

 

[Thijs]

My files does exist. Loyds doens't according to his replies.

Thijs

 

[Gerry Hickman]

Hi,

Can you try to run Regedit as the Administrator, or disable UAC. This
should allow you to open the key.

 

[Gerry Hickman]

My files does exist. Loyds doens't according to his replies.

You mean your "registry key" exists?

OK, what does it say for the Default Value?

 

[Gerry Hickman]

Hi,

Can you guys clarify something:

Did you install Vista and Office 2007 as CLEAN installs, or did you
"upgrade" from a previous o/s or previous Office version?

I don't know if it's related, but one thing to look out for on Vista is
"Virtualization", it's a moronic Microsoft technology that sends
registry keys to the wrong locations. When I built our Vista boxes, I
made sure it was OFF from day one - before I installed anything. The
default in ON.

 

[Lloyd Sheen]

Hi,

Can you guys clarify something:

Did you install Vista and Office 2007 as CLEAN installs, or did you
"upgrade" from a previous o/s or previous Office version?

I don't know if it's related, but one thing to look out for on Vista is
"Virtualization", it's a moronic Microsoft technology that sends registry
keys to the wrong locations. When I built our Vista boxes, I made sure it
was OFF from day one - before I installed anything. The default in ON.

You mean your "registry key" exists?

OK, what does it say for the Default Value?

Gerry,

How do you turn off "Virtualization" in Vista?

Lloyd

 

[Gerry Hickman]

Hi Lloyd,

How do you turn off "Virtualization" in Vista?

You have to go to "Control Panel : Administrative Tools : Local Security
Policy", then look at "User Account Control: Virtualize file and
registry write failures to per-user locations"

Turning it off "after the fact" probably won't help much, too late.

 

[U Guess]

My new office 2007 ultimate is installed ok, but when i try to open any
program the install goes into the configuration setup and will not launch
(although it will if I press cancel after a time).

I've tried uninstalling and reinstalling but it doesn't fix the problem.

Any ideas?

FIXED!

After doing a fresh install of Vista, the problem has now been
resolved for me!

My best guess was that the various beta and trial version of office
2007 had left some nasty things lying around.