Confirmation of receipt keeps trying to send and fails

D

Daniel Polwarth

Help!

I received an email message that requested a confirmation that it had been
received. I told it to send confirmation, but it failed when attemtping to
send it and produced an error.

I tried deleting the email message and everything in the draft items and
Outbox, but every time I switch on Outlook the darn thing tries to send this
email confirmation. It seems there is nothing I can do to stop it, even
though I cannot see it!

I have tried uninstalling Office 2003 and reinstalling it, but all of my
settings are remembered as are all the old emails. I just cannot seem to
get rid of it!

Does someone know how I can get rid of this confirmation that keeps trying
to be sent but fails every time? If not, can someone tell me how to
uninstall all of my old emails and settings when I uninstall Office?
Knowing this, I could uninstall the software and reinstall it, hopefully
returning to a nice clean system again.

I would appreciate any help you can give,

Dan
 

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