Contacts are hidden in new Message

[wferreira]

I need help in trying to figure out why I cannot view are contacts when I
create a new message. As the others have posted, the contacts I need are
listed in the "contact's folder. We are running Outlook XP 2002.

Any suggestions?

 

[Brian Tillman]

I need help in trying to figure out why I cannot view are contacts
when I create a new message.

View where? When doing what?

 

[Russ Valentine [MVP-Outlook]]

View them where?
Have you configured the Outlook Address Book for this profile?

 

[Diane Poremsky [MVP]]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)