Contacts not available for word mail merge

[Carol]

Using Outlook and Word 2003 (sp2) on an exchange network server. When I
attempted to use contacts from my mailbox for a mail merge to labels, my
contacts aren't on the list when I select Use Outlook contacts. Other contact
lists in Outlook and on Sharepoint do appear. I don't understand why my
contacts aren't available.

Any ideas?

 

[Russ Valentine [MVP-Outlook]]

Is the Outlook Address Book Service in your profile?
Have you enabled the Contacts Folder as an email address book?

 

[Carol]

Yes outlook address book is available and checked to show the contacts.

Is the Outlook Address Book Service in your profile?
Have you enabled the Contacts Folder as an email address book?
--
Russ Valentine
[MVP-Outlook]

Using Outlook and Word 2003 (sp2) on an exchange network server. When I
attempted to use contacts from my mailbox for a mail merge to labels, my
contacts aren't on the list when I select Use Outlook contacts. Other
contact
lists in Outlook and on Sharepoint do appear. I don't understand why my
contacts aren't available.

Any ideas?

 

[Russ Valentine [MVP-Outlook]]

Then clarify the steps you are using.
If you want to use Outlook Contacts, why aren't you just starting the merge
from Outlook?
--
Russ Valentine
[MVP-Outlook]

Yes outlook address book is available and checked to show the contacts.

Is the Outlook Address Book Service in your profile?
Have you enabled the Contacts Folder as an email address book?
--
Russ Valentine
[MVP-Outlook]

Using Outlook and Word 2003 (sp2) on an exchange network server. When
I
attempted to use contacts from my mailbox for a mail merge to labels,
my
contacts aren't on the list when I select Use Outlook contacts. Other
contact
lists in Outlook and on Sharepoint do appear. I don't understand why my
contacts aren't available.

Any ideas?