Create a folder for mail items-outlook 2000

[retha.joubert]

The folder I create for mail items doesnt appear as a
shortcut on the outlook bar although it shows in folder
view.

I went through the steps to create a folder which is as
follow: Click file menu, choose folder and select new
folder. From dialogbox i entered a name for the folder, at
folder contains section i choose mail items and the last
section i choose inbox and click ok. Then i noticed that
the prompt "Add shortcut to outlook bar" no longer appear.
Normally once the folder was created the category My
Shortcuts blink to indicate that the new folder appears
below this category. But it doesnt happen with me. I
dont see the new shortcut in the outlook bar and i dont
have an idea how to fix the prompt that doesnt appear.

Please inform me how to fix this problem as we have to use
this method for training purposes.

Thank you

 

[Milly Staples [MVP - Outlook]]

Try starting Outlook one time with the /resetfolders switch to see if it
helps.

start->run->outlook.exe /resetfolders


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
(e-mail address removed) <[email protected]> asked:
| The folder I create for mail items doesnt appear as a
| shortcut on the outlook bar although it shows in folder
| view.
|
| I went through the steps to create a folder which is as
| follow: Click file menu, choose folder and select new
| folder. From dialogbox i entered a name for the folder, at
| folder contains section i choose mail items and the last
| section i choose inbox and click ok. Then i noticed that
| the prompt "Add shortcut to outlook bar" no longer appear.
| Normally once the folder was created the category My
| Shortcuts blink to indicate that the new folder appears
| below this category. But it doesnt happen with me. I
| dont see the new shortcut in the outlook bar and i dont
| have an idea how to fix the prompt that doesnt appear.
|
| Please inform me how to fix this problem as we have to use
| this method for training purposes.
|
| Thank you