Creating new folder or moving messages to new folder

P

Paul Bahle

I'm trying to reduce the file size of my main *.pst file
by creating smaller files and moving files around. The
problem I'm having, in Outlook 2002 SP2, is that I cannot
create folders under the new pst and I can't move e-mail
there without crashing. Please help. Thank you.
 
R

Roady [MVP]

Clear the Deleted Items folder and run scanpst.exe against the file(s)

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Roady [MVP]
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G

Guest

I did that, and it still locks up when creating a new
folder or moving messages into it. Scanpst reported no
errors. Even on a brand new pst file it has this problem.
 
R

Roady [MVP]

Run scandisk on the partition the pst-files are stored.
If this doesn't work try recreating your mail profile;
Control Panel-> Mail-> Show Profiles...

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Tips for cleaning up your mailbox

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 

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