Cube errors

M

Michael Anderson

I've tried to get answers on another newsgroup with no joy. We have an Excel
07 workbook with pivottables that read data from a SSAS 05 Cube. We get a
couple of error messages initially after we refresh the pivottables and
intermittently when we select different pivottable filters. We get the error
message "The query did not run, or the database table could not be opened.
Check the database server or contact your database administrator. Make sure
that the external database is available and hasn't been moved or reorganized,
then try the operation again." Next we get another error message that says
"Excel was unable to get the necessary information about the cube. The cube
might have been reorganized or changed on the server. Contact the OLAP
administrator, and if necessary, set up a new data source to connect to the
cube". At the moment after the error messages appear, the user can continue
to use the filters. These error messages appear intermittently.

We've tried changing the various data source connection settings within the
Excel workbook. The cube gets refreshed every couple of hours. Could this be
an MDX problem? Could this be a security setting? Enough memory on the
server? Caching issue?
 

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