Custom forms not working under Outlook 2003 -- in some cases

R

rgunter

We have been using the same custom Outlook forms in a public folder since
Outlook 97.

After installing Outlook 2003 (11.5608.5606), some people in our office get
the following message when attempting to open the custom form: "Object
could not be found." with the result that the custom forms cannot be used.

This is happening under several OSs: Windows 2000 Pro, Windows 2000 SP4,
Windows 2000 SP3, Windows 2003 Server, and Windows XP Pro. But the forms
are working for a couple of people using Windows 2000 Pro and Windows XP
Pro.

The usual remedy of closing Outlook and all Outlook items then deleting the
frmcache.dat file does not work.

Has anyone seem similar problems, or have a solution?

Thank you,

RG
 

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