Database Daemon Fatal Error

[behni]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange I am having issues with a user's email. Every time she launches Entourage, this error comes up. I have tried all the steps listed here http://www.officeformac.com/.59b609df/0 and here http://www.officeformac.com/ms/ProductForums/Entourage/6362 to no avail. Her email opens fine when creating a new identity; it only fails using her old data. Using the Database Utility has not restored the database to useable condition, and there are files that were local to the machine we need to recover. The DB size is reported at almost 18GB. Any ideas?

 

[Diane Ross]

Exchange I am having issues with a user's email. Every time she launches
Entourage, this error comes up. I have tried all the steps listed here
http://www.officeformac.com/.59b609df/0 and here
http://www.officeformac.com/ms/ProductForums/Entourage/6362 to no avail.
Her email opens fine when creating a new identity; it only fails using
her old data. Using the Database Utility has not restored the database
to useable condition, and there are files that were local to the machine
we need to recover. The DB size is reported at almost 18GB. Any ideas?

If you can open the old Identity, you can manually export the data.

How to manually move your data. (when import fails and/or you need to
move to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>

When you did the rebuild, did it complete?

 

[behni]

Actually, it did, and it kept crashing. However, after doing two more rebuilds over the weekend (I applied Albert Einstein's definition of insanity, i guess), I was able to get Entourage up and stable, and then recover the data.