Default Tab Stop Resetting in Publisher 2002

[ComputerSnack]

I am having a problem opening a customers document which was saved in
Publisher 2002 (the same version I have). The default tab stop was set
to a smaller size in her document, but when I open it on my computer,
the default tab stop resets itself to .5 everywhere in the document.
When I manually change it back to the size she set, the document looks
fine.

What is the problem?

I saw another post that suggested turning off the autosave feature, but
that did not help.

Any other suggestions would be appreciated.

Thanks,

Kevin Praeger

 

[Mary Sauer]

Is this the article you are referring to:
Custom tabs that you previously set in Publisher 2000 are not saved when you save a
publication in Publisher 2002 or in Publisher 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;891825

If the document is not too large, it maybe better to copy and paste to a new instance
of Publisher.

 

[ComputerSnack]

Yes, that is the article I was referring to. It did not solve my
problem. Copying and Pasting to a new document works, but I still have
to change the tab setting back. When I save the new document, and
re-open, the tab setting is correct. Do you have any more informaton on
why this is happening? I would prefer to simply open the document and
print, because I don't always know what the customer had set the
default tab stop position to.

Is there any other workaround you know about? Any help would be
appreciated.

Thanks again,

Kevin

 

[Mary Sauer]

This only happens when a file is "saved as." It is a bug... I know of no workaround.
Hopefully it will be fixed in the next version. No consolation I know.