Delivered messages location changed

[Eric]

I have a user who is recieving this error message whe he
opens outlook. The location messages are delivered to has
changed for this user profile. To complete this operation
you may need to copy the contents of the old outlook
folder. For information about how to complete the changes
of your mail delivery location, see microsoft outlook
help. Some of the shortcuts on the outlook bar may no
longer work. Do you want to recreate your shortcuts? all
shortcuts you have created will be removed. Then you can
choose either Yes or No. I told yhe user to select no for
now until I can fiqure this out. Any reason why, and what
do i need to do

 

[Nikki]

What Version of Outlook?

--
Nikki Peterson [MVP - Outlook]

I have a user who is recieving this error message whe he
opens outlook. The location messages are delivered to has
changed for this user profile. To complete this operation
you may need to copy the contents of the old outlook
folder. For information about how to complete the changes
of your mail delivery location, see microsoft outlook
help. Some of the shortcuts on the outlook bar may no
longer work. Do you want to recreate your shortcuts? all
shortcuts you have created will be removed. Then you can
choose either Yes or No. I told yhe user to select no for
now until I can fiqure this out. Any reason why, and what
do i need to do

 

[Eric]

Outlook 2002

 

[Nikki]

I don't have a 2002 machine here, but if you open
the "E-mail account"
Click View or Change the exising E-mail account... radio button
Click the NEXT button
Near the bottom of the page is a box titled:
Deliver new email to the following location:
This is filled in with the name of the current PST that is being used
as the current delivery point of the email on download.

My guess is that the file has been moved and now Outlook is
looking for that file to deliver its mail.

Click the "New Outlook data file..." button and repoint it to the
PST.