DesignJet 30 printing issue

[Ciuin]

I have a new HP DesignJet 30 that will print from anything except Publisher
2003. The printer selector includes it but no "print preview" is available,
and the print command only causes the "loading window" to pop up briefly,
before going away and taking the systray icon with it. No print jobs appear
in the printer "open" window. I have an HP DeskJet 1220c on USB 001, an HP
LaserJet 3200 All-In-One running USB as a "DOT" port (whatever that is), and
the DesignJet is USB 002.

 

[John Inzer]

I have a new HP DesignJet 30 that will print from anything
except Publisher 2003. The printer selector includes it
but no "print preview" is available, and the print
command only causes the "loading window" to pop up
briefly, before going away and taking the systray icon
with it. No print jobs appear in the printer "open"
window. I have an HP DeskJet 1220c on USB 001, an HP
LaserJet 3200 All-In-One running USB as a "DOT" port
(whatever that is), and the DesignJet is USB 002.

=================================
This is just a guess because I've never had three
printers connected to one machine but it may be
worth a try to temporarily disconnect the two that
are not currently in use.

Also...if you are using some type of "hub" it may
be worth a try to connect directly to your computer's
USB port.

 

[Mary Sauer]

Do you have the Office 2003 service pack?
Have you inquired at HP, they have very good support documents.

You experience unexpected exit when you try to print in Publisher 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;837320

 

[Ciuin]

I found the issue was easy to solve but still perplexing. I had a template
designed for my HP 1220c printer which would not translate or transfer to the
DesignJet. I had to make a new template specifically for the DJ30, but I've
never had to do that before for different printers. Thanks for your time!

 

[Ciuin]

I found the issue was easy to solve but still perplexing. I had a template
designed for my HP 1220c printer which would not translate or transfer to the
DesignJet. I had to make a new template specifically for the DJ30, but I've
never had to do that before for different printers. Thanks for your time!