Detect & repair - Restore

S

Solkeys

I ran the Detect & Repair in Outlook, and used the "Discard my customized
settings and restore default settings". Now I am trying to restore all the
mail how do I do it and where do I find it?
Solomon
 
D

Don MI

Solkeys said:
I ran the Detect & Repair in Outlook, and used the "Discard my customized
settings and restore default settings". Now I am trying to restore all the
mail how do I do it and where do I find it?
Solomon

You Outlook email is stored in a *.pst file likely outlook.pst. Discarding
your customized settings should not have effected this file. However, if
the repair process found problems with your original *.pst file, the repair
would create a new one likely outlook1.pst.

Try a search for outlook*.pst to see what you have. Normally, you should
have an outlook.pst and a archive.pst file. If a new file was created you
will have that file listed also. Note: these files are hidden so you need
to have show hidden files enabled under Folder Options or search for hidden
files.

If your repair created a new *.pst file, try opening it using Outlook, File,
Open, Outlook Data Files. If that does not work to repair your original
file. Search for scanpst.exe and run it on the original *.pst file. If the
repair works, try opening the file again. If you can open your original
*.pst file, you can drag and drop your email from the old file into the new
one.

If you cannot repair your original *.pst file, try opening your archive.pst
file. You can recover any email that has been archived.

Other than the above, I am not sure what you can do.

Suggest that in the future that you backup your *.pst file. There a number
of ways to backup *.pst file. One is to use the PST backup utility add-in
at: http://office.microsoft.com/en-us/officeupdate/default.aspx . Look
under Down Loads Office 2003, Outlook Add-ins. This utility will work for
Outlook 2000 or later.

Don
 

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