Disabling Send/Receive immediately in Outlook 2003 prevents sendin

[Barb]

Ever since I began using Outlook several years ago, I always disable
(uncheck) Send/Receive immediately when connected. I like my emails to sit in
my outbox until the next scheduled send/receive. I often rewrite them before
they go out. I have a new XP Home laptop with Service Pack 2 and Outlook
2003. When I disable Send/Receive immediately, the messages never get sent.
(Actually, I think it worked fine until a couple of days ago, but I can't
swear to that.) Anyway, a couple of times if I created a new message it would
indeed get sent (randomly it seems), or if I forwarded an unsent message it
would indeed get sent. I finally thought to enable the Send/Receive
immediately options and voila. All my emails get sent just fine. Is this a
known bug? I'm not using Exchange Server. Thanks.

 

[Russ Valentine [MVP-Outlook]]

You haven't provided enough information to sort this out. Nor is it likely
that this behavior is entirely random. We would also need to know your mail
account type, connection type and automatic polling settings.
Normally the way one does what you want is simply set Outlook to "Work
Offline" until you are ready to send. The "Send immediately when connected"
option is not the way to control this.

 

[Barb]

Russ - thanks for your reply. I've used this exact same setup on every
version of Outlook I have ever used and it's worked fine, which is why I am
so puzzled now. I am on XP Home with SP2. I have two POP accounts at the same
ISP. My settings are to send/receive every 5 minutes. I'm on a wireless DSL
connection.

What was most infuriating is that the msgs wouldn't go even if I clicked
Send/Receive manually, or Send/Receive x account or y account. Nothing
worked. But opening one of the unsent msgs and saying Forward did work; the
item went into the outbox displayed in bold italic, and got sent when I
clicked Send/Receive.

Both accounts are set to be included in a Send/Receive operation. I am using
the trial edition of Outlook that came with my laptop. It expires in two
months and as far as I know it is not feature-limited in any way.

I don't want to work offline, because I like to receive my mail every few
minutes while I have Outlook open, but if that's what I have to do I guess I
can live with it. But if this is a bug I would like to report it.

Thanks again -- Barbara

You haven't provided enough information to sort this out. Nor is it likely
that this behavior is entirely random. We would also need to know your mail
account type, connection type and automatic polling settings.
Normally the way one does what you want is simply set Outlook to "Work
Offline" until you are ready to send. The "Send immediately when connected"
option is not the way to control this.
--
Russ Valentine
[MVP-Outlook]

Ever since I began using Outlook several years ago, I always disable
(uncheck) Send/Receive immediately when connected. I like my emails to sit
in
my outbox until the next scheduled send/receive. I often rewrite them
before
they go out. I have a new XP Home laptop with Service Pack 2 and Outlook
2003. When I disable Send/Receive immediately, the messages never get
sent.
(Actually, I think it worked fine until a couple of days ago, but I can't
swear to that.) Anyway, a couple of times if I created a new message it
would
indeed get sent (randomly it seems), or if I forwarded an unsent message
it
would indeed get sent. I finally thought to enable the Send/Receive
immediately options and voila. All my emails get sent just fine. Is this a
known bug? I'm not using Exchange Server. Thanks.

 

[Barb]

P.S. I just tried your suggestion. I am working offline. I set up my options
to do a send/receive automatically every two minutes when online and when
offline. I receive msgs when offline but they don't get sent. I just went
only (disabled Word Offline) and even though I do have Send Immediately when
connect enabled, the msgs are still sitting in my outbox, bold but not
italic. They are not getting sent during a scheduled send/receive, and they
aren't getting sent if I manually click Send/Receive.

After going online, I opened each message and clicked Send. Back it went
into the outbox, this time not bold and not italic. It will sit there
indefinitely. But if I open the message, say Forward and then click Send, it
does get sent immediately. I am totally baffled. Msgs will get sent ONLY if I
am online when I click Send and ONLY if I have Send/Receive immediately
enabled.

-- Barbara

Russ - thanks for your reply. I've used this exact same setup on every
version of Outlook I have ever used and it's worked fine, which is why I am
so puzzled now. I am on XP Home with SP2. I have two POP accounts at the same
ISP. My settings are to send/receive every 5 minutes. I'm on a wireless DSL
connection.

What was most infuriating is that the msgs wouldn't go even if I clicked
Send/Receive manually, or Send/Receive x account or y account. Nothing
worked. But opening one of the unsent msgs and saying Forward did work; the
item went into the outbox displayed in bold italic, and got sent when I
clicked Send/Receive.

Both accounts are set to be included in a Send/Receive operation. I am using
the trial edition of Outlook that came with my laptop. It expires in two
months and as far as I know it is not feature-limited in any way.

I don't want to work offline, because I like to receive my mail every few
minutes while I have Outlook open, but if that's what I have to do I guess I
can live with it. But if this is a bug I would like to report it.

Thanks again -- Barbara

You haven't provided enough information to sort this out. Nor is it likely
that this behavior is entirely random. We would also need to know your mail
account type, connection type and automatic polling settings.
Normally the way one does what you want is simply set Outlook to "Work
Offline" until you are ready to send. The "Send immediately when connected"
option is not the way to control this.
--
Russ Valentine
[MVP-Outlook]

Ever since I began using Outlook several years ago, I always disable
(uncheck) Send/Receive immediately when connected. I like my emails to sit
in
my outbox until the next scheduled send/receive. I often rewrite them
before
they go out. I have a new XP Home laptop with Service Pack 2 and Outlook
2003. When I disable Send/Receive immediately, the messages never get
sent.
(Actually, I think it worked fine until a couple of days ago, but I can't
swear to that.) Anyway, a couple of times if I created a new message it
would
indeed get sent (randomly it seems), or if I forwarded an unsent message
it
would indeed get sent. I finally thought to enable the Send/Receive
immediately options and voila. All my emails get sent just fine. Is this a
known bug? I'm not using Exchange Server. Thanks.

 

[Barb]

One more note/update. I again disabled send immediately and ran Outlook
detect and repair. Now when I am online and write a msg and click send, it
sits in my outbox as bold italic and gets sent on the next automatic
send/receive. Yay.

However, if, while it is in the outbox, I open it to edit it etc, and then
click Send, it just sits there. (In my prior experience, it would get put
back into the outbox as ready to send.) The only way I can send a msg that
was not sent immediately is to use Forward. Then the edited msg will get sent
but the original will still sit in the outbox indefinitely (or until I delete
it). So there is a workaround but it still seems like a bug. What do you
think?

-- Barb

Russ - thanks for your reply. I've used this exact same setup on every
version of Outlook I have ever used and it's worked fine, which is why I am
so puzzled now. I am on XP Home with SP2. I have two POP accounts at the same
ISP. My settings are to send/receive every 5 minutes. I'm on a wireless DSL
connection.

What was most infuriating is that the msgs wouldn't go even if I clicked
Send/Receive manually, or Send/Receive x account or y account. Nothing
worked. But opening one of the unsent msgs and saying Forward did work; the
item went into the outbox displayed in bold italic, and got sent when I
clicked Send/Receive.

Both accounts are set to be included in a Send/Receive operation. I am using
the trial edition of Outlook that came with my laptop. It expires in two
months and as far as I know it is not feature-limited in any way.

I don't want to work offline, because I like to receive my mail every few
minutes while I have Outlook open, but if that's what I have to do I guess I
can live with it. But if this is a bug I would like to report it.

Thanks again -- Barbara

You haven't provided enough information to sort this out. Nor is it likely
that this behavior is entirely random. We would also need to know your mail
account type, connection type and automatic polling settings.
Normally the way one does what you want is simply set Outlook to "Work
Offline" until you are ready to send. The "Send immediately when connected"
option is not the way to control this.
--
Russ Valentine
[MVP-Outlook]

Ever since I began using Outlook several years ago, I always disable
(uncheck) Send/Receive immediately when connected. I like my emails to sit
in
my outbox until the next scheduled send/receive. I often rewrite them
before
they go out. I have a new XP Home laptop with Service Pack 2 and Outlook
2003. When I disable Send/Receive immediately, the messages never get
sent.
(Actually, I think it worked fine until a couple of days ago, but I can't
swear to that.) Anyway, a couple of times if I created a new message it
would
indeed get sent (randomly it seems), or if I forwarded an unsent message
it
would indeed get sent. I finally thought to enable the Send/Receive
immediately options and voila. All my emails get sent just fine. Is this a
known bug? I'm not using Exchange Server. Thanks.

 

[Russ Valentine [MVP-Outlook]]

Pretty tough to unravel all this because you've made so many changes. Also,
your automatic polling settings are at an unrealistic interval that could
easily override your "Send Immediately" selection and produce polling
conflicts or damage a Send/Receive group.
--
Russ Valentine
[MVP-Outlook]

One more note/update. I again disabled send immediately and ran Outlook
detect and repair. Now when I am online and write a msg and click send, it
sits in my outbox as bold italic and gets sent on the next automatic
send/receive. Yay.

However, if, while it is in the outbox, I open it to edit it etc, and then
click Send, it just sits there. (In my prior experience, it would get put
back into the outbox as ready to send.) The only way I can send a msg that
was not sent immediately is to use Forward. Then the edited msg will get sent
but the original will still sit in the outbox indefinitely (or until I delete
it). So there is a workaround but it still seems like a bug. What do you
think?

-- Barb

Russ - thanks for your reply. I've used this exact same setup on every
version of Outlook I have ever used and it's worked fine, which is why I am
so puzzled now. I am on XP Home with SP2. I have two POP accounts at the same
ISP. My settings are to send/receive every 5 minutes. I'm on a wireless DSL
connection.

What was most infuriating is that the msgs wouldn't go even if I clicked
Send/Receive manually, or Send/Receive x account or y account. Nothing
worked. But opening one of the unsent msgs and saying Forward did work; the
item went into the outbox displayed in bold italic, and got sent when I
clicked Send/Receive.

Both accounts are set to be included in a Send/Receive operation. I am using
the trial edition of Outlook that came with my laptop. It expires in two
months and as far as I know it is not feature-limited in any way.

I don't want to work offline, because I like to receive my mail every few
minutes while I have Outlook open, but if that's what I have to do I guess I
can live with it. But if this is a bug I would like to report it.

Thanks again -- Barbara

You haven't provided enough information to sort this out. Nor is it likely
that this behavior is entirely random. We would also need to know your mail
account type, connection type and automatic polling settings.
Normally the way one does what you want is simply set Outlook to "Work
Offline" until you are ready to send. The "Send immediately when connected"
option is not the way to control this.
--
Russ Valentine
[MVP-Outlook]
Ever since I began using Outlook several years ago, I always disable
(uncheck) Send/Receive immediately when connected. I like my emails to sit
in
my outbox until the next scheduled send/receive. I often rewrite them
before
they go out. I have a new XP Home laptop with Service Pack 2 and Outlook
2003. When I disable Send/Receive immediately, the messages never get
sent.
(Actually, I think it worked fine until a couple of days ago, but I can't
swear to that.) Anyway, a couple of times if I created a new message it
would
indeed get sent (randomly it seems), or if I forwarded an unsent message
it
would indeed get sent. I finally thought to enable the Send/Receive
immediately options and voila. All my emails get sent just fine. Is this a
known bug? I'm not using Exchange Server. Thanks.

 

[Brian Tillman]

One more note/update. I again disabled send immediately and ran
Outlook detect and repair. Now when I am online and write a msg and
click send, it sits in my outbox as bold italic and gets sent on the
next automatic send/receive. Yay.

However, if, while it is in the outbox, I open it to edit it etc, and
then click Send, it just sits there.

I've seen other messages posted here that describe this idiosyncrasy in
Outlook 2003.

 

[Barb]

Yes that's true, but none of them show a way to correct this "idiosyncracy."
Or the responses say that we couldn't have been doing this before because it
never worked the way we want, when in fact we do know what we are saying and
the current behavior is not the same as prior behavior.

I'm sorry my earlier msgs sounded convoluted, but the basic issue is this:
If you disable "Send/Receive immediately" then msgs often just do not get
sent. This was not a problem before and many of us have relied on this
working as designed for several years.

Is there a way to report this as a bug to MS officially? Enough people are
having the problem that I think it must be real.

Thanks.

 

[Russ Valentine [MVP-Outlook]]

To which "idiosyncrasy" are you referring now?
Telling Outlook not to "Send Immediately when connected" while also telling
it to "Send and Receive every 5 minutes" is not an idiosyncrasy. It's a
conflicting setting by the end user.
Define the problem you think needs to be reported more clearly please.

 

[Barb]

Hi, Russ --

I respectfully disagree. I have been using a setting like this for as long
as I can remember. When I hit Send, I like having the breathing space to
perhaps change my mind before the message actually goes out. Sometimes it's
as little as a few seconds later when I get another idea or read another
email and realize the one I was going to send is now outdated or redundant or
incomplete. I like having the message still sitting there in my outbox. I can
open it, edit it, hit send again, and back into the queue it goes. Or used to
go. That's what isn't working now. I also like to know that if I don't do
anything, it will go out within a few minutes. I don't have to save it into
the drafts folder and then remember to send it at some later point.

And I reiterate - this feature has worked for a number of years. Therefore
it is NOT a user error or a conflicting setting but is indeed a change in how
the software is functioning. The fact that many people have reported the same
problem on this board should be evidence that something is wrong here. If you
have access to Outlook 2000 on Win2k Pro (my desktop system), you can see for
yourself how it works.

Thanks for taking the time to reply -- Barb

To which "idiosyncrasy" are you referring now?
Telling Outlook not to "Send Immediately when connected" while also telling
it to "Send and Receive every 5 minutes" is not an idiosyncrasy. It's a
conflicting setting by the end user.
Define the problem you think needs to be reported more clearly please.
--
Russ Valentine
[MVP-Outlook]

Yes that's true, but none of them show a way to correct this
"idiosyncracy."
Or the responses say that we couldn't have been doing this before because
it
never worked the way we want, when in fact we do know what we are saying
and
the current behavior is not the same as prior behavior.

I'm sorry my earlier msgs sounded convoluted, but the basic issue is this:
If you disable "Send/Receive immediately" then msgs often just do not get
sent. This was not a problem before and many of us have relied on this
working as designed for several years.

Is there a way to report this as a bug to MS officially? Enough people are
having the problem that I think it must be real.

Thanks.

 

[Barb]

P.S. The sequence of steps is as follows (if you want to try to test the
behavior in Outlook 2000 and confirm that it works):

1 - Disable Send/Receive immediately.
2 - Enable Send/Receive every 5 minutes.
3 - Create a new msg and click Send. It goes into the Outbox.
4 - Open the msg in the Outbox, edit it (or just leave it as is) and click
Send.

In Outlook 2000, the msg returns to the Outbox, queued to be sent.
In Outlook 2003, the msg returns to the Outbox, but is essentially dead. The
only way to send it is to reopen it and choose Forward.

Again, thanks -- Barb

Hi, Russ --

I respectfully disagree. I have been using a setting like this for as long
as I can remember. When I hit Send, I like having the breathing space to
perhaps change my mind before the message actually goes out. Sometimes it's
as little as a few seconds later when I get another idea or read another
email and realize the one I was going to send is now outdated or redundant or
incomplete. I like having the message still sitting there in my outbox. I can
open it, edit it, hit send again, and back into the queue it goes. Or used to
go. That's what isn't working now. I also like to know that if I don't do
anything, it will go out within a few minutes. I don't have to save it into
the drafts folder and then remember to send it at some later point.

And I reiterate - this feature has worked for a number of years. Therefore
it is NOT a user error or a conflicting setting but is indeed a change in how
the software is functioning. The fact that many people have reported the same
problem on this board should be evidence that something is wrong here. If you
have access to Outlook 2000 on Win2k Pro (my desktop system), you can see for
yourself how it works.

Thanks for taking the time to reply -- Barb

To which "idiosyncrasy" are you referring now?
Telling Outlook not to "Send Immediately when connected" while also telling
it to "Send and Receive every 5 minutes" is not an idiosyncrasy. It's a
conflicting setting by the end user.
Define the problem you think needs to be reported more clearly please.
--
Russ Valentine
[MVP-Outlook]

Yes that's true, but none of them show a way to correct this
"idiosyncracy."
Or the responses say that we couldn't have been doing this before because
it
never worked the way we want, when in fact we do know what we are saying
and
the current behavior is not the same as prior behavior.

I'm sorry my earlier msgs sounded convoluted, but the basic issue is this:
If you disable "Send/Receive immediately" then msgs often just do not get
sent. This was not a problem before and many of us have relied on this
working as designed for several years.

Is there a way to report this as a bug to MS officially? Enough people are
having the problem that I think it must be real.

Thanks.

:


One more note/update. I again disabled send immediately and ran
Outlook detect and repair. Now when I am online and write a msg and
click send, it sits in my outbox as bold italic and gets sent on the
next automatic send/receive. Yay.

However, if, while it is in the outbox, I open it to edit it etc, and
then click Send, it just sits there.

I've seen other messages posted here that describe this idiosyncrasy in
Outlook 2003.

 

[Russ Valentine [MVP-Outlook]]

And that's still the way it works if you've configured your mail account
with a LAN connection. I cannot reproduce your problem, nor have I seen any
consistent steps to repro posted here. Clarify what part isn't working for
you. Is the automatic poll not working or are you unable to open, edit, and
resend a message in the Outbox? Are you using email scanning?
This still seems like an odd configuration: telling Outlook you do not want
it to send immediately then configuring it with such a short polling
interval that it is, in fact, practically sending immediately. This is a set
up for creating conflicting polling requests and damaging a Send/Receive
group.
--
Russ Valentine
[MVP-Outlook]

Hi, Russ --

I respectfully disagree. I have been using a setting like this for as long
as I can remember. When I hit Send, I like having the breathing space to
perhaps change my mind before the message actually goes out. Sometimes
it's
as little as a few seconds later when I get another idea or read another
email and realize the one I was going to send is now outdated or redundant
or
incomplete. I like having the message still sitting there in my outbox. I
can
open it, edit it, hit send again, and back into the queue it goes. Or used
to
go. That's what isn't working now. I also like to know that if I don't do
anything, it will go out within a few minutes. I don't have to save it
into
the drafts folder and then remember to send it at some later point.

And I reiterate - this feature has worked for a number of years. Therefore
it is NOT a user error or a conflicting setting but is indeed a change in
how
the software is functioning. The fact that many people have reported the
same
problem on this board should be evidence that something is wrong here. If
you
have access to Outlook 2000 on Win2k Pro (my desktop system), you can see
for
yourself how it works.

Thanks for taking the time to reply -- Barb

To which "idiosyncrasy" are you referring now?
Telling Outlook not to "Send Immediately when connected" while also
telling
it to "Send and Receive every 5 minutes" is not an idiosyncrasy. It's a
conflicting setting by the end user.
Define the problem you think needs to be reported more clearly please.
--
Russ Valentine
[MVP-Outlook]

Yes that's true, but none of them show a way to correct this
"idiosyncracy."
Or the responses say that we couldn't have been doing this before
because
it
never worked the way we want, when in fact we do know what we are
saying
and
the current behavior is not the same as prior behavior.

I'm sorry my earlier msgs sounded convoluted, but the basic issue is
this:
If you disable "Send/Receive immediately" then msgs often just do not
get
sent. This was not a problem before and many of us have relied on this
working as designed for several years.

Is there a way to report this as a bug to MS officially? Enough people
are
having the problem that I think it must be real.

Thanks.

:


One more note/update. I again disabled send immediately and ran
Outlook detect and repair. Now when I am online and write a msg and
click send, it sits in my outbox as bold italic and gets sent on the
next automatic send/receive. Yay.

However, if, while it is in the outbox, I open it to edit it etc,
and
then click Send, it just sits there.

I've seen other messages posted here that describe this idiosyncrasy
in
Outlook 2003.

 

[Brian Tillman]

In Outlook 2000, the msg returns to the Outbox, queued to be sent.
In Outlook 2003, the msg returns to the Outbox, but is essentially
dead. The only way to send it is to reopen it and choose Forward.

It seems to me I recall that someone suggested selecting another folder
prior to clicking Send; i.e., open the message from Outbox, then select
another folder. Edit the message and click Send. The message I recall sad
that if you're not viewing the Outbox, the message should go.

The e-mail equivalent of the Heisenberg Uncertainty Principle, I guess.
Heisenberg said that by observing a phenomenon, we change it.

 

[Russ Valentine [MVP-Outlook]]

Odd. Can't repro that at all. I can resend just fine from the Outbox in
Outlook 2003.

 

[Barb]

Russ --

I will be glad to discuss with you offline and send you screen shots etc
showing that I have indeed configured with a LAN connection. My setup is
exactly the same as in Outlook 2000 and it isn't working the same way! I
don't know how to be more clear about what isn't working. If you read my msg
with the 4 steps to reproduce and get different results than I do, I would
very much like to figure out what we are doing differently. I am open to the
possibility that I have missed something, but I don't see what it could be.

And I am really getting tired of hearing that what I am doing is "in fact,
sending immediately." I have explained at great length why it isn't and that
I have been doing this for years, and anyway it doesn't matter if the polling
period is 5 minutes or 60 minutes. The problem remains. If I reopen a queued
msg to view or edit it and then click Send, the msg is no longer queued. I
don't think I can make it any clearer than that.

I'm not trying to be pissy, I just really want to either get this resolved
or find out how to file a bug with Microsoft.

-- Barb

And that's still the way it works if you've configured your mail account
with a LAN connection. I cannot reproduce your problem, nor have I seen any
consistent steps to repro posted here. Clarify what part isn't working for
you. Is the automatic poll not working or are you unable to open, edit, and
resend a message in the Outbox? Are you using email scanning?
This still seems like an odd configuration: telling Outlook you do not want
it to send immediately then configuring it with such a short polling
interval that it is, in fact, practically sending immediately. This is a set
up for creating conflicting polling requests and damaging a Send/Receive
group.
--
Russ Valentine
[MVP-Outlook]

Hi, Russ --

I respectfully disagree. I have been using a setting like this for as long
as I can remember. When I hit Send, I like having the breathing space to
perhaps change my mind before the message actually goes out. Sometimes
it's
as little as a few seconds later when I get another idea or read another
email and realize the one I was going to send is now outdated or redundant
or
incomplete. I like having the message still sitting there in my outbox. I
can
open it, edit it, hit send again, and back into the queue it goes. Or used
to
go. That's what isn't working now. I also like to know that if I don't do
anything, it will go out within a few minutes. I don't have to save it
into
the drafts folder and then remember to send it at some later point.

And I reiterate - this feature has worked for a number of years. Therefore
it is NOT a user error or a conflicting setting but is indeed a change in
how
the software is functioning. The fact that many people have reported the
same
problem on this board should be evidence that something is wrong here. If
you
have access to Outlook 2000 on Win2k Pro (my desktop system), you can see
for
yourself how it works.

Thanks for taking the time to reply -- Barb

To which "idiosyncrasy" are you referring now?
Telling Outlook not to "Send Immediately when connected" while also
telling
it to "Send and Receive every 5 minutes" is not an idiosyncrasy. It's a
conflicting setting by the end user.
Define the problem you think needs to be reported more clearly please.
--
Russ Valentine
[MVP-Outlook]
Yes that's true, but none of them show a way to correct this
"idiosyncracy."
Or the responses say that we couldn't have been doing this before
because
it
never worked the way we want, when in fact we do know what we are
saying
and
the current behavior is not the same as prior behavior.

I'm sorry my earlier msgs sounded convoluted, but the basic issue is
this:
If you disable "Send/Receive immediately" then msgs often just do not
get
sent. This was not a problem before and many of us have relied on this
working as designed for several years.

Is there a way to report this as a bug to MS officially? Enough people
are
having the problem that I think it must be real.

Thanks.

:


One more note/update. I again disabled send immediately and ran
Outlook detect and repair. Now when I am online and write a msg and
click send, it sits in my outbox as bold italic and gets sent on the
next automatic send/receive. Yay.

However, if, while it is in the outbox, I open it to edit it etc,
and
then click Send, it just sits there.

I've seen other messages posted here that describe this idiosyncrasy
in
Outlook 2003.

 

[Barb]

Thanks. Tried it. Didn't work. -- Barb

It seems to me I recall that someone suggested selecting another folder
prior to clicking Send; i.e., open the message from Outbox, then select
another folder. Edit the message and click Send. The message I recall sad
that if you're not viewing the Outbox, the message should go.

The e-mail equivalent of the Heisenberg Uncertainty Principle, I guess.
Heisenberg said that by observing a phenomenon, we change it.

 

[Barb]

Here is more detail on the behavior I am seeing.

I write a msg and click Send. It is queued in the outbox, in the "Date:
today" list, in bold italic. If I go to the outbox and just *click* on the
message, without even opening it, it moves from the "Date:today" list to the
"Date: none" list. It changes to bold instead of bold italic. If I open it
and then click Send, it stays in the "Date:none" list but now isn't bold *or*
italic.

Once it moves the the Date:None list, it never gets sent unless I open it
and choose Forward, which puts a copy back into the Date:today list.

This is so bizarre, esp. if you guys can't reproduce it!

-- Barb

 

[Russ Valentine [MVP-Outlook]]

Hey. I'm on your side here. I believe you. I'm just trying to get to the
bottom of why it might be happening. One of the first steps in
troubleshooting is to see if there might be a setting conflict or corrupt
Send/Receive group, so I'd at least start there. I also needed to know what
else might be touching your message in the Outbox. Email scanning is
notorious for that.
--
Russ Valentine
[MVP-Outlook]

Russ --

I will be glad to discuss with you offline and send you screen shots etc
showing that I have indeed configured with a LAN connection. My setup is
exactly the same as in Outlook 2000 and it isn't working the same way! I
don't know how to be more clear about what isn't working. If you read my msg
with the 4 steps to reproduce and get different results than I do, I would
very much like to figure out what we are doing differently. I am open to the
possibility that I have missed something, but I don't see what it could be.

And I am really getting tired of hearing that what I am doing is "in fact,
sending immediately." I have explained at great length why it isn't and that
I have been doing this for years, and anyway it doesn't matter if the polling
period is 5 minutes or 60 minutes. The problem remains. If I reopen a queued
msg to view or edit it and then click Send, the msg is no longer queued. I
don't think I can make it any clearer than that.

I'm not trying to be pissy, I just really want to either get this resolved
or find out how to file a bug with Microsoft.

-- Barb

And that's still the way it works if you've configured your mail account
with a LAN connection. I cannot reproduce your problem, nor have I seen any
consistent steps to repro posted here. Clarify what part isn't working for
you. Is the automatic poll not working or are you unable to open, edit, and
resend a message in the Outbox? Are you using email scanning?
This still seems like an odd configuration: telling Outlook you do not want
it to send immediately then configuring it with such a short polling
interval that it is, in fact, practically sending immediately. This is a set
up for creating conflicting polling requests and damaging a Send/Receive
group.
--
Russ Valentine
[MVP-Outlook]

Hi, Russ --

I respectfully disagree. I have been using a setting like this for as long
as I can remember. When I hit Send, I like having the breathing space to
perhaps change my mind before the message actually goes out. Sometimes
it's
as little as a few seconds later when I get another idea or read another
email and realize the one I was going to send is now outdated or redundant
or
incomplete. I like having the message still sitting there in my outbox. I
can
open it, edit it, hit send again, and back into the queue it goes. Or used
to
go. That's what isn't working now. I also like to know that if I don't do
anything, it will go out within a few minutes. I don't have to save it
into
the drafts folder and then remember to send it at some later point.

And I reiterate - this feature has worked for a number of years. Therefore
it is NOT a user error or a conflicting setting but is indeed a change in
how
the software is functioning. The fact that many people have reported the
same
problem on this board should be evidence that something is wrong here. If
you
have access to Outlook 2000 on Win2k Pro (my desktop system), you can see
for
yourself how it works.

Thanks for taking the time to reply -- Barb

:

To which "idiosyncrasy" are you referring now?
Telling Outlook not to "Send Immediately when connected" while also
telling
it to "Send and Receive every 5 minutes" is not an idiosyncrasy. It's a
conflicting setting by the end user.
Define the problem you think needs to be reported more clearly please.
--
Russ Valentine
[MVP-Outlook]
Yes that's true, but none of them show a way to correct this
"idiosyncracy."
Or the responses say that we couldn't have been doing this before
because
it
never worked the way we want, when in fact we do know what we are
saying
and
the current behavior is not the same as prior behavior.

I'm sorry my earlier msgs sounded convoluted, but the basic issue is
this:
If you disable "Send/Receive immediately" then msgs often just do not
get
sent. This was not a problem before and many of us have relied on this
working as designed for several years.

Is there a way to report this as a bug to MS officially? Enough people
are
having the problem that I think it must be real.

Thanks.

:


One more note/update. I again disabled send immediately and ran
Outlook detect and repair. Now when I am online and write a msg and
click send, it sits in my outbox as bold italic and gets sent on the
next automatic send/receive. Yay.

However, if, while it is in the outbox, I open it to edit it etc,
and
then click Send, it just sits there.

I've seen other messages posted here that describe this idiosyncrasy
in
Outlook 2003.

 

[Barb]

Thanks Russ. I have tried everything I can think of:

- switching back to wired router, instead of wireless
- excluding all accounts from F9
- disabling all automatic checks for mail
- creating a new send/receive group for just one account
- reinstalling Outlook from the Add/Remove programs panel
- disabling Norton security and spam protection
- disabling auto-save unsent messages
- deleting and recreating email accounts

None of these changes made any difference. If I click on a queued msg in the
outbox, it becomes unqueued. I have never seen anything like this! How can
just clicking on a message affect its status??

Here is one thing I see that looks odd to me. If I go to edit the
Send/Receive group, at the bottom it says "Check folders from the selected
account to include in Send/Receive." The only folder available is Inbox, and
it is checked. Does that sound odd to you?

-- Barb

 

[Russ Valentine [MVP-Outlook]]

No, the setting for "Check Folders" looks correct to me. By unqueued, I
assume you mean the message loses its italics in the Outbox after you open
it. I assume you are clicking on the Send button again after you edit the
message.
As much work as you've done already, you might as well try creating a new
profile to make sure you have clean account settings and clean Send/Receive
group settings.
I'd also look for any add-ins you have that might try to touch an Outbox
message when the "OnOpen" command is executed. That's where the email
scanners often cause trouble.
Lastly I'd try changing email editors.
Ironically, I would see this happen a lot in earlier versions of Outlook.
Outlook 2003 is the first version that has allowed me to edit messages in
the Outbox with impunity.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ. I have tried everything I can think of:

- switching back to wired router, instead of wireless
- excluding all accounts from F9
- disabling all automatic checks for mail
- creating a new send/receive group for just one account
- reinstalling Outlook from the Add/Remove programs panel
- disabling Norton security and spam protection
- disabling auto-save unsent messages
- deleting and recreating email accounts

None of these changes made any difference. If I click on a queued msg in
the
outbox, it becomes unqueued. I have never seen anything like this! How can
just clicking on a message affect its status??

Here is one thing I see that looks odd to me. If I go to edit the
Send/Receive group, at the bottom it says "Check folders from the selected
account to include in Send/Receive." The only folder available is Inbox,
and
it is checked. Does that sound odd to you?

-- Barb