.docx will not open, even with Office 2007 installed.

[zooeyhallne]

I had posted this previously, where I could not open .docx files received in
Outlook email on a computer that already has Office 2007 on it.

I have now found out that if I first download the .docx file email
attachment to the local drive, and rename the .docx extension on the filename
to .doc, then it opens just fine. And while this gets the file to open, I
cannot be asking the user to this involved procedure for every .docx he
receives (it is the CEO and he just wants the file to open when
double-clicking it in the email---just like other files).

I am running Office 2007 with all the latest updates.

Can anyone advise on how to fix this? I have two computers-both running XP
and Office 2007--that are now doing this.

 

[DL]

I asked that in your previous post & you replied the 'I'd tried that and it
still wouldnt'

Did you have Office 2003 and the Compatibility Pack installed on this PC
previously?
And if you had the compatilbiity pack have you uninstalled this, rebooted,
then run Office Diagnostics?