Y
yeroc
This isn't supported in 2004, but is a key feature for me to upgrade. That is, seeing resource availability, and booking that room so that it is reserved (and no one else can book it during that time).
This isn't supported in 2004, but is a key feature for me to upgrade.
That is, seeing resource availability, and booking that room so that it
is reserved (and no one else can book it during that time).
Corey said:Hi there,<br>
<br>
I tried sending along your recommendation, but received this response from my IT department:<br>
<br>
"Thanks for your input. We currently have setup conference rooms to responded in recommend method from Microsoft and overall the best method for the environment. This would require adding event syncs to the environment which can posses issue to server stability. "<br>
<br>
I hope that the Mac BU folks realize that currently, Entourage users in an Exchange environment are considered by IT to be an annoying edge case that they don't want to deal with, so if Entourage doesn't work with the system as it is set up out of the box then the user is up-the-creek.<br>
<br>
What am I supposed to do now?<br>
<br>
What really bugs me is that all you had to do was to add this ONE feature and I would have dished out the $250 to upgrade. Instead, you've focused on features like "my-day" which is just eye-candy and doesn't get at the heart of what real users' problems are.
Surely I can't be the only one who thinks that this is _exactly_ the
reason that this feature is missing; Microsoft _doesn't_ _want_ Entourage
to be a viable client in an Exchange shop.
Adam, some additional responses:
1. I have never been in an organization of any size that (a) used a
calendar management system but (b) didn't use resource booking. This
includes Exchange and non-Exchange systems, organizations ranging in size
from 5 people to 10K+, and stretches back 15 years.
2. As far as I can tell, Microsoft's only "evil plan" is "make more
money". I believe (and, apparently, so does MS) that said goal is best
furthered by having Entourage _not_ be a viable Exchange client.
To add insult to injury, the Auto Accept Agent has a _50 page_
installation/administration manual. For a group of people that IT already
considers to be an edge case, that fact alone is plenty to convince IT to
do nothing.
Entourage 2004 does support resource booking so long as you can look up
the mailbox name of the resource in the Global Address List and your
Exchange Server has the Microsoft Exchange Server Auto Accept Agent
running to respond to requests
Entourage 2008 supports this as well.
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.