Duplicate "Personal Folders"

[Jason Warren]

I'm sure this has been asked and answered a zillion times... But when I
migrated Outlook files to a new machine, I would up with Personal
Folders duplicated. It's not a huge issue, but I'd like to clean it up
if possible. I read a MS KB article on this, but the steps outlined
didn't work.

TIA

Jason

 

[Russ Valentine [MVP-Outlook]]

It would help if you gave us the steps you used to migrate your data.
Whatever you did corrupted your profile. Create a new one and configure it
to use the PST file you want as its default.
Instructions here:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Ignore the part about copying your data file into Outlook's default
directory. That part is wrong and will only corrupt your profile again.

 

[Jason Warren]

It would help if you gave us the steps you used to migrate your data.
Whatever you did corrupted your profile. Create a new one and configure it
to use the PST file you want as its default.
Instructions here:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Ignore the part about copying your data file into Outlook's default
directory. That part is wrong and will only corrupt your profile again.

Russ, the page you referenced was the one I'd found before that didn't
seem to help. Maybe I now know why.

I simply replaced the default .pst file with a copy from the old
machine. The Outlook version was one level down from the version on the
new machine. I wondered if there might be format changes between
versions, but Outlook didn't complain, so I didn't try anything else...


Jason

 

[Russ Valentine [MVP-Outlook]]

That article is the reason so many people are ending up with duplicate
files.
It is wrong when it tells you to copy your PST file to the default location.
Just copy the PST file to an alternate location, then follow the rest of the
instructions to configure Outlook how to use it as its default.

 

[Jason Warren]

That article is the reason so many people are ending up with duplicate
files.
It is wrong when it tells you to copy your PST file to the default location.
Just copy the PST file to an alternate location, then follow the rest of the
instructions to configure Outlook how to use it as its default.

Thanks!