Yes, I can make them disappear by collapsing the folder
icon. But the folders are still there, taking up a lot of
space. I want to delete all the duplicate folders, not
just hide them by collapsing the folder icon. As to what
caused it, my hunch is that it had to do with my copying
my PST file from a Windows folder to My Documents, so that
I could then copy the My Documents folder to a CD.
-----Original Message-----
You'll have to explain what you mean. If indeed you were
able to R click and
close the duplicate set of folders, then they would no
longer appear. While
you're at it, list the steps that lead up to this problem.
--
Russ Valentine
[MVP-Outlook]
"Robert Judge" <
[email protected]>
wrote in message
Russ:
Perhaps you are suggesting tht because I can R click and
close the PST file, my Outlook 2000 is working
correctly.
If so, I understand you, and so I understand that I do
not
have do anything. But I would still like to get rid of
the duplicate folder lists just to get them out of my
way,
and especially if they have greatly increased the size
of
my PST file, as I suspect. And haven't I indeed "ended
up
with a duplicate reference to the same PST file in IMO
mode"? If so, should I delete the registry key you
referred to? Will Windows ME safely create a new one
automatically if I do so?
-----Original Message-----
The fact that you can R click and close this PST file
means there is nothing
more you need do. Note that my reply was to a user of
Outlook 2003, where
creating a new profile or editing the registry are
necessary to rectify this
problem--in most cases because the two "folders" are
actually duplicate
references to the same default PST file, and thus
cannot
be closed.
You are running IMO mode. IMO has no profiles and does
not develop this same
problem. In the unlikely even you end up with a
duplicate
reference to the
same PST file in IMO mode, you would have to delete
your
configuration
entirely and let Outlook create a new one automatically
by deleting this
registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging
Subsystem\Profiles\Microsoft Outlook Internet Settings
--
Russ Valentine
[MVP-Outlook]
"Robert Judge" <
[email protected]>
wrote in message
Thank you for the information. I can indeed right
click
and close the duplicate folder, but it seemed to me
that I
should try to go further, and delete it. I am
assuming
that the duplication is what has greatly expanded the
size
of my PST file.
I understand that creating a new Profiles may be "far
easier" but is there a disadvantage to that approach?
That is, is there a reason why I should do the more
difficult task of editing the registry instead? If
so,
can you advise me about what to edit in the registry?
For
that matter, although I knew how at one time, I have
forgotten how to create a new profile. Can you
remind
me
of how to do that, if you think that approach is
just as
good as editing the registry?
-----Original Message-----
This happens whenever you configure Outlook
incorrectly
to use a PST file.
If you cannot R click and close the duplicate
folder,
your options are to
edit the reference to it in the registry or simply
create
a new Profile from
scratch, pointing to the correct PST file. The
latter
is
far easier.
--
Russ Valentine
[MVP-Outlook]
in
message
I have exactly the same problems as Robert Judge,
but I
am using Outlook
2003 under Windows XP.
And I even have three different sets of personal
folders. Robert wrtote:
"In Outlook 2000 under Windows ME, for some
reason I
now
have two "Personal Folders" that contain
essentially
the
same information. I'm not sure how this happened,
but my
PST file is now 100 mg, about twice the size of
what
it
used to be.
I don't see a straightforward to delete one of the
Personal Folders. What is the best way to
eliminate
the
duplicate Folder? Why did Outlook create the
duplicate
Personal Folder, and what should I do to prevent
it
from
reappearing?
I will appreciate advice. "
I will also be very thankful for advice.
Jens Thorsen
.
.
.
