email can be seen in the readind pannel but will not open

H

Henry Sherwood

since the install of the connector 12.1 email refuses to open, have tried
several repairs, removed the connector re-installec and etc.
Office 2003
vista Ult.
twin Xeon at 3.06
4 GIG
 
D

Diane Poremsky [MVP]

Any errors?
Is it readable in the reading pane?
Are you using antivirus that scans incoming email?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]
 
H

Henry Sherwood

Was now getting a forbidden error from the server again which started with
the install of the 12.1 connector, email scans are OFF and have been since
this started, However am using 360 version 2.

Diane Poremsky said:
Any errors?
Is it readable in the reading pane?
Are you using antivirus that scans incoming email?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Henry Sherwood said:
since the install of the connector 12.1 email refuses to open, have tried
several repairs, removed the connector re-installec and etc.
Office 2003
vista Ult.
twin Xeon at 3.06
4 GIG
 
D

Diane Poremsky [MVP]

I suspect its just issues with the changeover of accounts. Use the online
interface for a couple of days.


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Henry Sherwood said:
Was now getting a forbidden error from the server again which started with
the install of the 12.1 connector, email scans are OFF and have been since
this started, However am using 360 version 2.

Diane Poremsky said:
Any errors?
Is it readable in the reading pane?
Are you using antivirus that scans incoming email?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
since the install of the connector 12.1 email refuses to open, have
tried
several repairs, removed the connector re-installec and etc.
Office 2003
vista Ult.
twin Xeon at 3.06
4 GIG
 
H

Henry Sherwood

And if not is there a phone number to call since the connector 12.1.
innitiated this ?

and thank you for your assistance

Diane Poremsky said:
I suspect its just issues with the changeover of accounts. Use the online
interface for a couple of days.


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Henry Sherwood said:
Was now getting a forbidden error from the server again which started with
the install of the 12.1 connector, email scans are OFF and have been since
this started, However am using 360 version 2.

Diane Poremsky said:
Any errors?
Is it readable in the reading pane?
Are you using antivirus that scans incoming email?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
since the install of the connector 12.1 email refuses to open, have
tried
several repairs, removed the connector re-installec and etc.
Office 2003
vista Ult.
twin Xeon at 3.06
4 GIG
 
D

Diane Poremsky [MVP]

Go to
https://support.microsoft.com/oas/default.aspx?&ln=en-us&c1=505&gprid=6998&st=1 -
if you are asked for the PID (product id) use your Outlook PID, not the one
in the connector's help, about dialog.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Henry Sherwood said:
And if not is there a phone number to call since the connector 12.1.
innitiated this ?

and thank you for your assistance

Diane Poremsky said:
I suspect its just issues with the changeover of accounts. Use the online
interface for a couple of days.


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
Was now getting a forbidden error from the server again which started
with
the install of the 12.1 connector, email scans are OFF and have been
since
this started, However am using 360 version 2.

:

Any errors?
Is it readable in the reading pane?
Are you using antivirus that scans incoming email?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
since the install of the connector 12.1 email refuses to open, have
tried
several repairs, removed the connector re-installec and etc.
Office 2003
vista Ult.
twin Xeon at 3.06
4 GIG
 

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