email stuck in outbox: receiving error message

[Lori]

My emails are stuck in my outbox. They do send to the
recepient, but never switch over to my sent box.

 

[Guest]

Go to the 'Tools' menu, then options. In the
first / 'Preferences' window that appears (tab shown at
the top) click on 'E-mail Options'. Make sure there's a
check mark in the box that says 'Save copies of messages
in Sent Items folder'.

If this is already done, you might want to note the exact
text of the error message and do a search in the
Microsoft Knowledge Base.