Email Stuck in Outbox

[larjo42]

One of our company reps. has recently reported that his outgoing email is
getting stuck in his Outbox. He is using Windows XP - Outlook 2003 SP-1 on a
Dell Laptop. This is occuring both on a dial-up and wireless connection. He
has tried several workarounds (i.e. leaving one email in his outbox so that
following emails will send. This has proven successful a few times, but not
in every case) He has also tried dragging the email to another folder and
sending - no success. This problem is occuring when sending new email as
well as on replies. He has checked all of his settings - nothing appears out
of line. There are no error messages associated with this. This is proving to
be very frustrating.
Any help or suggestions regarding a solution would be greatly appreciated.

 

[Chad J.]

See if anything on this link

http://www.howto-outlook.com/faq/messagestuckinoutbox.htm

 

[Diane Poremsky [MVP]]

http://www.slipstick.com/problems/nosend.htm
http://www.slipstick.com/problems/outbox.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[larjo42]

Thanks! I have forwarded the address to our rep. I will post another message
informing if we had success or failure. What is puzzling is that this
recently started to occur. Two changes that did recently occur - (1) he
downloaded and installed an update for Outlook. (2) He has recently started
testing a new Sierra wireless card. However we do have another rep testing
the same wireless card (using Outlook Express) and is sending without any
problems

 

[Diane Poremsky [MVP]]

http://www.slipstick.com/problems/outbox.htm#apps - the sierra software is
reported to cause it. it won't affect OE because it doesn't integrate with
OE for sending SMS.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[larjo42]

Thanks, we have uninstalled the software and will test using dial-up for a
couple of days. Any suggestions/solutions on how to make this work with the
wireless card or is this a Sierra issue?

http://www.slipstick.com/problems/outbox.htm#apps - the sierra software is
reported to cause it. it won't affect OE because it doesn't integrate with
OE for sending SMS.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks! I have forwarded the address to our rep. I will post another
message
informing if we had success or failure. What is puzzling is that this
recently started to occur. Two changes that did recently occur - (1) he
downloaded and installed an update for Outlook. (2) He has recently
started
testing a new Sierra wireless card. However we do have another rep testing
the same wireless card (using Outlook Express) and is sending without any
problems

 

[Diane Poremsky [MVP]]

The problem isn't the wireless service - just the part of the software that
integrates with outlook. Can you choose not to install it or disable it from
the com addins list? (General instructions on at the link I provided.)

Does it never send or just not send if you view the outbox? If the latter,
don't view the outbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks, we have uninstalled the software and will test using dial-up for a
couple of days. Any suggestions/solutions on how to make this work with
the
wireless card or is this a Sierra issue?

http://www.slipstick.com/problems/outbox.htm#apps - the sierra software
is
reported to cause it. it won't affect OE because it doesn't integrate
with
OE for sending SMS.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks! I have forwarded the address to our rep. I will post another
message
informing if we had success or failure. What is puzzling is that this
recently started to occur. Two changes that did recently occur - (1) he
downloaded and installed an update for Outlook. (2) He has recently
started
testing a new Sierra wireless card. However we do have another rep
testing
the same wireless card (using Outlook Express) and is sending without
any
problems

:

See if anything on this link

http://www.howto-outlook.com/faq/messagestuckinoutbox.htm

:

One of our company reps. has recently reported that his outgoing
email
is
getting stuck in his Outbox. He is using Windows XP - Outlook 2003
SP-1
on a
Dell Laptop. This is occuring both on a dial-up and wireless
connection. He
has tried several workarounds (i.e. leaving one email in his outbox
so
that
following emails will send. This has proven successful a few times,
but
not
in every case) He has also tried dragging the email to another
folder
and
sending - no success. This problem is occuring when sending new
email
as
well as on replies. He has checked all of his settings - nothing
appears out
of line. There are no error messages associated with this. This is
proving to
be very frustrating.
Any help or suggestions regarding a solution would be greatly
appreciated.