C
Cathy C
I have a client whose business email account is with the
ISP which hosts his company's domain. Emails sent to him
at (e-mail address removed) are forwarded to (e-mail address removed) and he
receives them. At the office his incoming and outgoing
mail servers are with the same ISP.
At home he is on comcast.net, so I have him configured
with his business ISP's mail server as his pop3 server
and comcast's smtp server. This has worked fine until he
just tried to send out an email message to a distribution
list. He received this message: No transport provider was
available for delivery to this recipient for all contacts
he tried to send the message to.
He also has a laptop with a Sprint PCS wireless card and
he has been using mail2web.com to check his business
email and Outlook Express to send and receive his comcast
email. This week he tried to send an email message from
Outlook to a distribution list with his business ISP as
the pop3 and smtp mail servers while connected with the
Sprint PCS connection and the messages sent to recipients
on the business ISP's service went through but all others
were rejected with this message: Your message did not
reach some or all of the intended recipients.
xxxx xxxxx ([email protected]) on 11/23/2003 10:38 PM
553 sorry, that domain isn't in my list of allowed
rcpthosts (#5.7.1)
I just reconfigured his Outlook connection on the laptop
to use his comcast pop3 and smtp servers with his
business email address as the reply address and was able
to send out an email while using the Sprint connection.
Now he won't be able to pull down the business email in
this profile.
Can someone give me some insight into the best way to
handle these various accounts? I'm doing my best to keep
it simple, but it just seems like a complex situation.
Thanks much,
Cathy
ISP which hosts his company's domain. Emails sent to him
at (e-mail address removed) are forwarded to (e-mail address removed) and he
receives them. At the office his incoming and outgoing
mail servers are with the same ISP.
At home he is on comcast.net, so I have him configured
with his business ISP's mail server as his pop3 server
and comcast's smtp server. This has worked fine until he
just tried to send out an email message to a distribution
list. He received this message: No transport provider was
available for delivery to this recipient for all contacts
he tried to send the message to.
He also has a laptop with a Sprint PCS wireless card and
he has been using mail2web.com to check his business
email and Outlook Express to send and receive his comcast
email. This week he tried to send an email message from
Outlook to a distribution list with his business ISP as
the pop3 and smtp mail servers while connected with the
Sprint PCS connection and the messages sent to recipients
on the business ISP's service went through but all others
were rejected with this message: Your message did not
reach some or all of the intended recipients.
xxxx xxxxx ([email protected]) on 11/23/2003 10:38 PM
553 sorry, that domain isn't in my list of allowed
rcpthosts (#5.7.1)
I just reconfigured his Outlook connection on the laptop
to use his comcast pop3 and smtp servers with his
business email address as the reply address and was able
to send out an email while using the Sprint connection.
Now he won't be able to pull down the business email in
this profile.
Can someone give me some insight into the best way to
handle these various accounts? I'm doing my best to keep
it simple, but it just seems like a complex situation.
Thanks much,
Cathy