Entourage mail error cannot open inbox

[Kimberley]

Hi All - A disturbing error message popped up when I tried to open a
few, but not all, of my Entourage X folders: "Could not open that
feature. Mail error." I have temporarily switched to Apple Mail, but
I'd like to get back to my saved messages. Any suggestions? Is this
a potential bug for the newest OS?

letterless in Calgary,

Kimberley

 

[Mickey Stevens]

Try rebuilding the database. In Entourage X, first go to Entourage > Turn
Off Office Notifications. Now, quit Entourage, and then restart Entourage
holding down the Option key. When the Rebuild dialog box comes up, choose
to do a Typical Rebuild. If that does not fix the problem, repeat the
procedure, instead opting to do the Advanced Rebuild.