Error 1305 on Disk 2 setup for Office 2000

[Lewis Brown]

I, like many others in this section appear to be experiencing problems installing Disk 2 of Microsoft Office 2000. I can confirm that there is no problem with my CD-Rom drive as I can install numerous other applications from CD. However, the Office CD will not install disk 2 under Windows XP, although it will install fine on Windows 98. I have already used MSCONFIG to run the system up in Diagnostic mode and thus not loading any applications or unrequired drivers.

The error message is "Error 1305. Error reading from file: D:\PFiles\MSOffice\Office\SBT\SBCM\SBCMTMPL.MDB
Verify that the file exists and that you can access it."

It would therefore appear with the number of users experiencing this problem that it has nothing to do with damaged or corrupt CDs nor faulty drives.

I recollect sometime back it may have been an issue where a file have to be renamed during the install procedure and then re-named back afterwards, just I can't remember the file requiring renaming.

Many thanks for your assistance anyone....

 

[Kamal]

Can you copy the entire cd to the hard drive and try installing that way

I, like many others in this section appear to be experiencing problems

installing Disk 2 of Microsoft Office 2000. I can confirm that there is no
problem with my CD-Rom drive as I can install numerous other applications
from CD. However, the Office CD will not install disk 2 under Windows XP,
although it will install fine on Windows 98. I have already used MSCONFIG
to run the system up in Diagnostic mode and thus not loading any
applications or unrequired drivers.

The error message is "Error 1305. Error reading from file: D:\PFiles\MSOffice\Office\SBT\SBCM\SBCMTMPL.MDB
Verify that the file exists and that you can access it."

It would therefore appear with the number of users experiencing this

problem that it has nothing to do with damaged or corrupt CDs nor faulty
drives.

I recollect sometime back it may have been an issue where a file have to

be renamed during the install procedure and then re-named back afterwards,
just I can't remember the file requiring renaming.

 

[Lewis Brown]

I have been able to copy both CDs under windows 98 but can only copy disk 1 under Windows XP. Therefore I sourced several other original disk 2 CDs and all presented the same problem. This would indicate the problem is not hardware related nor an issue with the actual media.

I look forward to someone enlightening me as to some resolution.