Error 17099. Cannot send to group contact.

[bm]

Error 17099

(1) Cannot send to group contacts (of any kind, i tried all sorts) on
my computer using entourage 2004, using .mac account and .mac smtp (due
to my isps new policy, I can only use their smpt to send mail from the
address they assigned me).

I get Error -17099

I ran a bunch of tests to pinpoint the culprit:

(2) Can send using my isp's smtp and their account (which I don't want
to use because it looks like a spammer name).

--> this would point to a problem with the isp.

However, tried the same account settings (as in (1) ) and recipients on
another computer connected to the same line. Everything is the same,
except it's entourage x. -> it works.

So it must be a problem with entourage 2004, or an evil conspiracy
between my local isp (a yahoo daughter) and microsoft to prevent me to
send my ngo newsletter. ;-)

any solutions? i'm hesitant to spend 35 bucks on microsoft tech support
for something that is their fault.

 

[bm]

btw, seems like a lot of people have this problem, and no answers so
far:

http://groups.google.com/group/micr...ge&q=17099&qt_g=1&searchnow=Search+this+group

 

[bm]

monologue of an aggrevated entourage 2004 user ctd.

so here's my low-tech workaround:
In address book window, locate the group contact (do not click open)

Drag group contact name to the body of an e-mail message (or a sticky
label or a word document)- it turns up as a list of names and
addresses.

--> save that document.
(this is a way to back up your group contacts too. It's easy to
accidently edit/delete addresses within a group contact so this is a
good thing to do regularily. )

next:
in that saved document, select all, copy--> paste into BBC or
CC line of the message you want to post.

at least in my case, it sent OK.
voila.

however, if you have more than a few groups you want to send to, this
gets pretty old pretty fast. if anyone has an actual solution to this
idiotic problem, please advise.

 

[Diane Ross]

Error 17099

(1) Cannot send to group contacts (of any kind, i tried all sorts) on
my computer using entourage 2004, using .mac account and .mac smtp (due
to my isps new policy, I can only use their smpt to send mail from the
address they assigned me).

I get Error -17099

I ran a bunch of tests to pinpoint the culprit:

(2) Can send using my isp's smtp and their account (which I don't want
to use because it looks like a spammer name).

--> this would point to a problem with the isp.

However, tried the same account settings (as in (1) ) and recipients on
another computer connected to the same line. Everything is the same,
except it's entourage x. -> it works.

So it must be a problem with entourage 2004, or an evil conspiracy
between my local isp (a yahoo daughter) and microsoft to prevent me to
send my ngo newsletter. ;-)

any solutions? i'm hesitant to spend 35 bucks on microsoft tech support
for something that is their fault.

Be glad your ISP is strict about this policy to avoid spammers using their
service. ISPs that allow this behavior can be blacklisted by other ISPs in
an effort to stop spam.

 

[bm]

Diane-

i'm not glad at all because they change their service contract (for
which I pay) without telling anyone, including their tech support staff
(takes me days to figure out why i suddenly can't send), and they make
180degree turns in their policy .... first, they suddenly decide to let
you use only their isp from one day to the next, and make rules about
how many messages you can send, and then they suddenly turn off that
service and say, you can only use our smtp for sending from the address
we gave you. what you do with your other addresses is not our problem,
we don't support those kinds of questions.

and when i say, hey, that's like selling someone a pair of shoes and
then suddenly taking away their soles. they go, sorry, but it says in
our contract, which you signed, that we can change the contract without
notice, to whatever we want whenever you want. and you still have to
pay.

some years ago, my former domain name provide listed me as a spammer
because i sent more than 70 messages in 15 minutes (an ngo newsletter),
and there was no recourse. i was blacklisted by spam detectors. i asked
them if they could not whitelist me - they started making me send a
copy of the newsletter before letting me send it. i ended up moving to
another domain host, who specializes in NPOs.

i wonder if those kinds of policies actually stop spammers. in any
case, they are a big problem for little citizen groups and ngos, i.e.
people who use e-mail for a kind of public communication (taht was one
of the promises of the internet, remember, that we don't depend on 'the
media,' right?). i hate spam, don't get me wrong. but the longterm
effect of some of these anti-spam measures is to confine everyone's
e-mail to a telephone-like one-on-one communication (unless you have
the money to rent a mailing list or are ready to put up with
advertizing on a free one). there's got to be a better way.

sorry for the rant, but i've been thoroughly traumatized by stupid
anti-spam measures that inconvenience everyone but the spammers and I
also do a lot of thinking about the communication environment.