Error 9102 when saving projects?

[Jack Kohn]

We have several users who receive the following error dialog box:

Microsoft Office Project
"An exception occurred in the Project Server.
Project Server encountered a problem with this error
code: 9102. Please contact your server administrator." (OK)

Users get the error when they save/close their master projects in
Project 2003 Pro. The master projects are .MPP files saved to a
network drive but NOT to our Project 2003 server. Users seem to get
the message once for every sub-project in their Master Project file
when they reply "Yes" and "Yes to All" to save their changes.

An MS Tech Support representative said this "9102" error indicates
that Project Pro may be trying to go over the Internet to complete its
connection to the server. The Tech suggested we set IE to explicitly
prevent use of the Proxy Server for local addresses (even though we
don't use a proxy server at all). That is, in IE, we've ensured there
is a checkmark in the "Bypass proxy server for local addresses" box,
even though that box is generally gray anyway. This recommendation
didn't help the error.

Anyone else come across this 9102 error and/or know what's going on
and how to fix it?

Although we are also dealing with some other errors, we don't know or
think they are related to this error.

Thanks in advance.

-jmk
Jack Kohn

 

[Gary L. Chefetz \(MVP\)]

Jack:

Users cannot save changes to subprojects embedded in a Master Project that
is saved as a mpp file. Try saving the Master projects to the database, or
use this construct for viewing only, not making changes.

--

Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts.com

-

 

[Jack Kohn]

Fascinating. We avoided saving Master Projects to the server because
of problems with that in Project 2002. Although I understand those
problems are fixed in Project 2003, we stuck with our earlier
procedures.

Now it seems we must revise our processes a little further.

Thanks for the insight and the quick response.

-jmk

 

[Gary L. Chefetz \(MVP\)]

Jack:

Microsoft managed to close some "loopholes" in Project and Project Server
and, in so doing, changed some fundamental behaviors. I'm not certain I've
got all of these sorted out yet myself!

--

Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts.com

-

 

[Jack Kohn]

Thank you, Gary, and my apologies for not responding sooner.

I alerted users who have been saving their Master Projects as .MPPs
(in spite of our recommendations not to and the problem reports
seem to have stopped.


This really seems like more of a procedural issue than a technical
one. We have a few PMs that really struggle with maintaining
portfolios of one to two dozen projects that they are responsible for.
They are not always happy with the "workarounds" that MS Project
requires. OTOH - Those who come to the tool with fewer preconceived
notions of how it "should" work seem to struggle less with its limits.

Thanks again.

-jmk