Error message and program closing - Word 2008

[WACedIT]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I just installed Office Mac 2008 Home & Student edition. When working in Word document if I highlight selection and cut or just highlight and begin to type correction, the application quits and I get error message"Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience." There is more to message about work being lost and sending report to Microsoft. This same message also appears if I go to File menu to quit Word.
I can avoid this problem if I go to the word file in a folder, highlight the document and then hold down the "shift" key while I open the document. I contacted Microsoft tech support and they took me through steps to remove Word preferences in library but this did not correct the problem. Only this that corrects it is holding shift key. I contacted Apple and they suggested deleting caches folder. This also did not correct the problem.
Has anyone else encountered this problem? If so did you correct it and how?

 

[CyberTaz]

Have you applied the Office updates since installing? SP1 (12.1.0) & 12.1.1
should have addressed most of the issues of that nature that were occurring
for some users. If you haven't applied them yet use Help> Check for Updates
in either of the Office programs. Once the updates are applied run Disk
Utility - Repair Disk Permissions, restart your Mac & see if the problem
persists. Come back with specifics if it does.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[WACedIT]

Have you applied the Office updates since installing? SP1 (12.1.0) & 12.1.1

should have addressed most of the issues of that nature that were occurring
for some users. If you haven't applied them yet use Help> Check for Updates
in either of the Office programs. Once the updates are applied run Disk
Utility - Repair Disk Permissions, restart your Mac & see if the problem
persists. Come back with specifics if it does.

HTH |:>)
Bob Jones
[MVP] Office:Mac

Thanks. I will try this and see if it works.

Winston Campbell

 

[WACedIT]

Have you applied the Office updates since installing? SP1 (12.1.0) & 12.1.1

should have addressed most of the issues of that nature that were occurring
for some users. If you haven't applied them yet use Help> Check for Updates
in either of the Office programs. Once the updates are applied run Disk
Utility - Repair Disk Permissions, restart your Mac & see if the problem
persists. Come back with specifics if it does.

HTH |:>)
Bob Jones
[MVP] Office:Mac

I did the update as suggested but the only one that came up on the search was SP1(12.1.0). I installed and Repaired the disc permissions and this solved the problem. Thanks again for advice.

Winston Campbell

 

[Diane Ross]

I did the update as suggested but the only one that came up on the search was
SP1(12.1.0). I installed and Repaired the disc permissions and this solved the
problem. Thanks again for advice.

If you run the updater again, it will show the 12.1.1. SP1 has to be
installed to see this update.