Hi Sir,
You may perform the following troubleshooting steps:
Step1: Launch Word in Safe Mode
=============
1. Click Start-->Run
2. Type "WINWORD /a" and click OK
Step2: Rename or Delete the Globe template Normal.dot file
=============
1. Exit all the Office Program, click Start-->Search
2. Click All files and folders
3. Click More advandced options and make the check box "Search hidden
files and folders" be checked
4. In the text box "All or part of the file name", type "Normal.dot"
5. Press the button Search
6. After the search stop, delete the Normal.dot
Note: By default, Normal.dot file is located under the folder
"%userprofile%\Application Data\Microsoft\Templates"
Step3: Perform Clean-Boot troubleshooting
==============
To do this, please refer to the following KB article:
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/?id=281770
Please perform the steps above and tell us the results for the further
assistance.
Jacky Gu
Microsoft Online Partner Support
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| Thread-Topic: Error message in Word
| thread-index: AcVd6GhJhh37CXmnRia0qTtcYrbu0Q==
| X-WBNR-Posting-Host: 62.253.64.24
| From: =?Utf-8?B?Y2h2QGFub24ucG9zdGFsaWFz?= <
[email protected]>
| Subject: Error message in Word
| Date: Sat, 21 May 2005 02:35:21 -0700
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|
| Hi All
|
| After an upgrade to Office 2003 running on Windows 2000 pro, an error
| message occurs every time Word is opened. It says:
|
| "The function you are attempting to run contains macros or content that
| requires macro language support. When this software was installed, you
(or
| your administrator) chose not to install support for macros or controls."
|
| But if I open Word from IE > File > Open... The error does not occur.
|
| An idea as to how this can be resolved.
|
| Many thanks.
|
