error message "this operation cancelled due to restrictions in effect on this computer"

K

kathy8429

I just installed Office 2003. Suddenly I can't connect to microsoft online. The option is greyed out in the help menu. When I attempt to connect in other ways I get the message that "this operation has been cancelled due to restrictions in effect on this computer. Please contact system administrator." My account on this computer is an administrators account. In outlook I can't even double click on hyperlink's without the same message. Any ideas? Thanks
 
R

Raghu Prakash

Hi kathy,

IMPORTANT: This contains information about modifying the registry. Before
you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:

RESOLUTION
--------------------
You may be able to resolve the issue by resetting Web settings in Internet
Explorer. If that does not resolve the issue, import the registry key from
another computer.
Reset Web Settings::
---
1.Start Internet Explorer.
2.On the Tools menu, click Internet Options.
3.Click the Programs tab, and then click the Reset Web Settings button.
4.Under Internet programs, verify that the correct e-mail program is
selected.
5.Click to select the Internet Explorer should check to see whether it is
the default browser check box.
6.Click Apply, and then click OK.

NOTE: You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to
make it your default browser?

If you receive the message, click Yes.

Export and Import the Registry Key from Another Computer::
---
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.

Export the Registry Key from Another Computer
1.Click Start, and then click Run.
2.In the Open box, type regedit, and then click OK.
3.Locate the following registry key:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

4.Click the command folder.
5.On the File or Registry menu (depending on your operating system), click
Export.
6.Note the location of where the file will be saved. The registry file can
be saved directly to the hard drive or floppy disk.
7.Type a unique file name, and then click Save.
8.Quit the Registry Editor.

Import the Registry Key::
---
1.Copy the Exported registry key to the desktop on the problem computer.
2.Double-click the .reg file.

You receive the following message:
Are you sure you want to add the information in drive: location file was
copied to\file name.reg to the registry?

3.Click Yes, and then click OK.


Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 
R

Raghu Prakash

Hi kathy,

IMPORTANT: This contains information about modifying the registry. Before
you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:

RESOLUTION
--------------------
You may be able to resolve the issue by resetting Web settings in Internet
Explorer. If that does not resolve the issue, import the registry key from
another computer.
Reset Web Settings::
---
1.Start Internet Explorer.
2.On the Tools menu, click Internet Options.
3.Click the Programs tab, and then click the Reset Web Settings button.
4.Under Internet programs, verify that the correct e-mail program is
selected.
5.Click to select the Internet Explorer should check to see whether it is
the default browser check box.
6.Click Apply, and then click OK.

NOTE: You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to
make it your default browser?

If you receive the message, click Yes.

Export and Import the Registry Key from Another Computer::
---
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.

Export the Registry Key from Another Computer
1.Click Start, and then click Run.
2.In the Open box, type regedit, and then click OK.
3.Locate the following registry key:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

4.Click the command folder.
5.On the File or Registry menu (depending on your operating system), click
Export.
6.Note the location of where the file will be saved. The registry file can
be saved directly to the hard drive or floppy disk.
7.Type a unique file name, and then click Save.
8.Quit the Registry Editor.

Import the Registry Key::
---
1.Copy the Exported registry key to the desktop on the problem computer.
2.Double-click the .reg file.

You receive the following message:
Are you sure you want to add the information in drive: location file was
copied to\file name.reg to the registry?

3.Click Yes, and then click OK.


Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 
R

Raghu Prakash

Hi kathy,

IMPORTANT: This contains information about modifying the registry. Before
you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:

RESOLUTION
--------------------
You may be able to resolve the issue by resetting Web settings in Internet
Explorer. If that does not resolve the issue, import the registry key from
another computer.
Reset Web Settings::
---
1.Start Internet Explorer.
2.On the Tools menu, click Internet Options.
3.Click the Programs tab, and then click the Reset Web Settings button.
4.Under Internet programs, verify that the correct e-mail program is
selected.
5.Click to select the Internet Explorer should check to see whether it is
the default browser check box.
6.Click Apply, and then click OK.

NOTE: You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to
make it your default browser?

If you receive the message, click Yes.

Export and Import the Registry Key from Another Computer::
---
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.

Export the Registry Key from Another Computer
1.Click Start, and then click Run.
2.In the Open box, type regedit, and then click OK.
3.Locate the following registry key:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

4.Click the command folder.
5.On the File or Registry menu (depending on your operating system), click
Export.
6.Note the location of where the file will be saved. The registry file can
be saved directly to the hard drive or floppy disk.
7.Type a unique file name, and then click Save.
8.Quit the Registry Editor.

Import the Registry Key::
---
1.Copy the Exported registry key to the desktop on the problem computer.
2.Double-click the .reg file.

You receive the following message:
Are you sure you want to add the information in drive: location file was
copied to\file name.reg to the registry?

3.Click Yes, and then click OK.


Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 
R

Raghu Prakash

Hi kathy,

IMPORTANT: This contains information about modifying the registry. Before
you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:

RESOLUTION
--------------------
You may be able to resolve the issue by resetting Web settings in Internet
Explorer. If that does not resolve the issue, import the registry key from
another computer.
Reset Web Settings::
---
1.Start Internet Explorer.
2.On the Tools menu, click Internet Options.
3.Click the Programs tab, and then click the Reset Web Settings button.
4.Under Internet programs, verify that the correct e-mail program is
selected.
5.Click to select the Internet Explorer should check to see whether it is
the default browser check box.
6.Click Apply, and then click OK.

NOTE: You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to
make it your default browser?

If you receive the message, click Yes.

Export and Import the Registry Key from Another Computer::
---
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.

Export the Registry Key from Another Computer
1.Click Start, and then click Run.
2.In the Open box, type regedit, and then click OK.
3.Locate the following registry key:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

4.Click the command folder.
5.On the File or Registry menu (depending on your operating system), click
Export.
6.Note the location of where the file will be saved. The registry file can
be saved directly to the hard drive or floppy disk.
7.Type a unique file name, and then click Save.
8.Quit the Registry Editor.

Import the Registry Key::
---
1.Copy the Exported registry key to the desktop on the problem computer.
2.Double-click the .reg file.

You receive the following message:
Are you sure you want to add the information in drive: location file was
copied to\file name.reg to the registry?

3.Click Yes, and then click OK.


Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 
R

Raghu Prakash

Hi kathy,

IMPORTANT: This contains information about modifying the registry. Before
you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:

RESOLUTION
--------------------
You may be able to resolve the issue by resetting Web settings in Internet
Explorer. If that does not resolve the issue, import the registry key from
another computer.
Reset Web Settings::
---
1.Start Internet Explorer.
2.On the Tools menu, click Internet Options.
3.Click the Programs tab, and then click the Reset Web Settings button.
4.Under Internet programs, verify that the correct e-mail program is
selected.
5.Click to select the Internet Explorer should check to see whether it is
the default browser check box.
6.Click Apply, and then click OK.

NOTE: You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to
make it your default browser?

If you receive the message, click Yes.

Export and Import the Registry Key from Another Computer::
---
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.

Export the Registry Key from Another Computer
1.Click Start, and then click Run.
2.In the Open box, type regedit, and then click OK.
3.Locate the following registry key:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

4.Click the command folder.
5.On the File or Registry menu (depending on your operating system), click
Export.
6.Note the location of where the file will be saved. The registry file can
be saved directly to the hard drive or floppy disk.
7.Type a unique file name, and then click Save.
8.Quit the Registry Editor.

Import the Registry Key::
---
1.Copy the Exported registry key to the desktop on the problem computer.
2.Double-click the .reg file.

You receive the following message:
Are you sure you want to add the information in drive: location file was
copied to\file name.reg to the registry?

3.Click Yes, and then click OK.


Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 

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