Error Message

[Bob Deere]

I need help getting rid of an error message which appears when opening
existing word documents. This error does not appear when opening a new
document.

The message is:
"The command cannot be performed because a dialog box is open. Click ok
and then close open diafog boxes to continue".

I click OK, but no dialog box. Where is this dialog box?

Thanks

 

[Jay Freedman]

The dialog box is probably hidden behind the document window, but it
may not be visible at all.

To remove it, see
http://www.word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm. Similar
information is in the Microsoft KnowledgeBase at
http://support.microsoft.com/?id=838675 and
http://support.microsoft.com/?id=827732.

 

[garfield-n-odie [MVP]]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.